Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

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We can host this training at your preferred location.

Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

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What You Will Learn

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

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Outline

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

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Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Avaible Training Dates

Join our public courses in our Australia facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

04 May 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

05 May 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

25 May 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

07 June 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

09 July 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

14 July 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

24 July 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

13 August 2025 (2 Days)
Melbourne, Sydney, Brisbane
Classroom / Virtual Classroom

€1,235 +VAT

Advanced Lean Techniques & Understanding Customers Training Course in Australia

Australia is the smallest continent yet it's also one of the largest countries in the World. As the oldest and flattest continent, Australia is a mega-diverse country with a vast variety of landscapes, climates and animals. Canberra is the capital city while Sydney, Brisbane and Melbourne are the more popular ones. Australia is a developed country with a high-income economy and a member of the United Nations, G20 and the Commonwealth of Nations.

While cricket and football are the most popular sports in Australia, the Australian Open tennis grand slam tournament is a major international event that takes place in this country. The island of Tasmania has the cleanest air in the world. Uluru-Kata Tjuta National Park, Great Barrier Reef, Kangaroo Island, Kakadu National Park, Whitsunday Islands and The Pinnacles are some of the jaw-dropping places in Australia.

We offer a wide range of IT courses, from cybersecurity, data science and software development to business skills and project management, and we can host training at your preferred location in Australia. Let our experienced instructors provide you with hands-on training and practical insights.

Advanced Lean Techniques & Understanding Customers Training in Australia

Prerequisites

What You Will Learn

Outline

Avaible Training Dates