This course covers three key elements of Microsoft 365 administration: tenant management, identity synchronization, and security and compliance.
In Microsoft 365 tenant management you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. This section of the course also covers adding customs domains to your tenant, configuring client connectivity and deploying Microsoft 365 Apps for enterprise.
The next section covers the synchronisation of Active Directory objects to Azure Active Directory, using Azure AD Connect or Azure AD Connect Cloud Sync. Password management options and multifactor authentication are also discussed.
In Microsoft 365 security management, common types of threat vectors and data breaches are discussed, and how Microsoft 365’s security solutions address these threats. Microsoft Secure Score, Azure Active Directory Identity Protection, Exchange Online Protection, Safe Attachments, and Safe Links are covered, as well as the various reports that monitor an organization’s security health. Threat protection using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint are discussed.
In Microsoft 365 compliance management, you will study data archiving and retention, Microsoft Purview message encryption, data loss prevention (DLP), Microsoft Purview insider risk management, and information barriers. Data classification and sensitivity labels are also discussed.
Target Audience
This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.
Job role: Administrator
Please note: This course covers general administration of Microsoft 365, including an Introduction to Microsoft Defender. It is suitable for delegates wishing to sit for the MS-102 exam as part of their exam preparation. The course does not cover administration of services like Teams, SharePoint Online or Exchange Online.
For a general course on Administering Office 365, including Exchange Online, Teams and SharePoint, please see Mastering Office 365 Administration (QAOFF365ADM)
For a deeper dive course specifically on Microsoft Defender features, please see Mastering security administration with Microsoft 365 Defender (QAM365DEF)
For specialised courses on Teams, SharePoint Online or Exchange Online, please see the following courses:
Managing Microsoft Teams (MS700)
Mastering Microsoft Teams Deployment and Administration (QA365TEAMST)
Mastering SharePoint Online Design, Architecture and Best Practice Administration (QAASPOE)
Microsoft 365 Messaging (MS203)
Mastering Office 365 Exchange Online Administration (QAAEXOE)
Mastering Exchange Hybrid Deployments (QADEXHE)
For a deeper dive course specifically on Microsoft 365 Compliance features, please see Mastering Security, Compliance and Governance in Microsoft 365 (QAOff365GOV)
If you are sitting the MS102 course for the purposes of preparing for the associated certification please be aware that you must hold an associate level modern workplace or security certification before attempting the MS-102 exam. If you are attending this course for the knowledge and skills it is still recommended that you have experience with Microsoft 365 to the level that you would gain by attending one of the associate level courses across Messaging, Teamwork, Security, Compliance, or Collaboration
Before attending this course, students should also have:
Important:
Multi-factor authentication (MFA) requirements: For security purposes Microsoft require MFA for access to the Microsoft 365/Dynamics 365 tenants used for this course. As such, you will be need to have a mobile device available upon which you will set up the free of charge Microsoft Mobile phone authenticator App which can be downloaded here with details on how to sign in here
Learning Path 1: Configure your Microsoft 365 experience
Modules in this Learning Path
Lab exercises
Learning Path 2: Manage your Microsoft 365 tenant
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Lab exercises
Learning Path 3: Implement identity synchronization
Modules in this Learning Path
Lab exercises
Learning Path 4: Explore security metrics in Microsoft 365 Defender
Modules in this Learning Path
Lab exercises
Learning Path 5: Manage your security services in Microsoft Defender
Modules in this Learning Path
Lab exercises
Learning Path 6: Implement threat protection by using Microsoft 365 Defender
Modules in this Learning Path
Lab exercises
Learning Path 7: Explore data governance in Microsoft 365
Modules in this Learning Path
Lab exercises
Learning Path 8: Implement compliance in Microsoft 365
Modules in this Learning Path
Lab exercises
Learning Path 9: Manage compliance in Microsoft 365
Modules in this Learning Path
Lab exercises
Join our public courses in our Australia facilities. Private class trainings will be organized at the location of your preference, according to your schedule.