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Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Belgium facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 januari 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

07 februari 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

20 februari 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

07 februari 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

06 maart 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

11 maart 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

12 maart 2025 (2 Days)
Brüksel, Brugge, Anvers
Classroom / Virtual Classroom

Advanced Lean Techniques & Understanding Customers Training Course in Belgium

Belgium, or officially known as Kingdom of Belgium, is located in Northwestern Europe. With the country's 11.5 million population, Belgium is the 6th most densely populated country in Europe. The capital and largest city is Brussels. And other major and popular cities are Antwerp, Ghent, Charleroi, Liège, Bruges, Namur, and Leuven. The population of Belgium consists mostly of Flemings and Walloons. While the Flemings speak Dutch, the Walloons speak French.

The country is known for moules frites (mussels served with french fries) as well as waffles and of course; Belgian chocolate. Chocolate is one of Belgium’s main food exports. Another thing that Belgium is known for is its beautiful city Bruges. Bruges is one of Europe’s most well-preserved medieval towns and has its beautiful canals.

At Bilginç IT Academy, we understand the unique requirements of Belgium and incorporate innovative training methodologies to meet them. Explore our extensive training catalog, featuring diverse Certification Exam preparation courses and accredited corporate training programs that will revolutionize your perception of IT training.

Advanced Lean Techniques & Understanding Customers Training in Belgium

Prerequisites

What You Will Learn

Outline

Upcoming Trainings