Advanced Lean Techniques & Understanding Customers Training in Belgium

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
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We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process
Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Belgium facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
24 augustus 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
26 augustus 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
26 augustus 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
25 augustus 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
02 september 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
03 september 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
02 oktober 2024
Brüksel, Brugge, Anvers
2 Days
Classroom / Virtual Classroom
10 oktober 2024
Brüksel, Brugge, Anvers
2 Days
Advanced Lean Techniques & Understanding Customers Training Course in Belgium

Belgium, or officially known as Kingdom of Belgium, is located in Northwestern Europe. With the country's 11.5 million population, Belgium is the 6th most densely populated country in Europe. The capital and largest city is Brussels. And other major and popular cities are Antwerp, Ghent, Charleroi, Liège, Bruges, Namur, and Leuven. The population of Belgium consists mostly of Flemings and Walloons. While the Flemings speak Dutch, the Walloons speak French.

The country is known for moules frites (mussels served with french fries) as well as waffles and of course; Belgian chocolate. Chocolate is one of Belgium’s main food exports. Another thing that Belgium is known for is its beautiful city Bruges. Bruges is one of Europe’s most well-preserved medieval towns and has its beautiful canals.

At Bilginç IT Academy, we understand the unique requirements of Belgium and incorporate innovative training methodologies to meet them. Explore our extensive training catalog, featuring diverse Certification Exam preparation courses and accredited corporate training programs that will revolutionize your perception of IT training.

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