Develop the management tools to help you fully lead and motivate your team to higher productivity.
Change is normal. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who have different interests and viewpoints.
This course will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate, and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and people skills to meet your new challenges with increased confidence, respect, and power.
New supervisors with fewer than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.
Embracing Your New Role and Expectations
Managing a Diverse Workforce
Filling Your Communication Skills Toolbox
Coaching for High Quality Performance
Creating a Motivating Environment
Taking Delegation, Performance and Team Development to the Next Level of Excellence
Managing Performance Appraisals
Managing Time Effectively
Planning for Continuing Growth
Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.