New - Take your communication skills to the next level.

This dynamic full-day instructor-led class includes advanced communication skills, such as identifying communication styles and communicating verbally and non verbally. Also learn to identify the components of a first impression, as well as how to build rapport and build positive relationships. Further, you will learn how to utilize paraphrasing, provide positive and constructive feedback and present ideas and negotiations to supervisors. This class will also focus on responding to customer complaints, as well as identifying and working within the organizational culture.

Who Should Attend?

All professionals who wish to further develop their communication skills.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Any basic communication course or training.

What You Will Learn

Give good first impressions, build rapport, and build positive relationships.
Build relationships through feedback.
Identify supervisor roles and handle human resource issues.
Communicate with colleagues and subordinates.
Communicate with customers and vendors.
Identify cultural networks, manage physical culture, and manage emotional culture.

Training Outline

Communication Styles and Methods

Communication Styles
Communication Styles: Primary
Communication Styles: Secondary
Verbal and Nonverbal Communication
Using Verbal Communication
Using Nonverbal Methods

First Impression and Building Rapport

The Importance of First Impression
Identifying Elements of First Impression
Communicating to Build Rapport
Building Rapport
Establishing Credibility
Building Positive Relationships
Asking Questions

Building Relationships through Feedback

Importance of Providing Feedback
Using Paraphrasing
Providing Feedback
Providing Positive Feedback
Providing Constructive Feedback

Supervisors

Understanding Supervisor Styles
Handling Ineffective Supervisors
Promoting an Idea
Handling Human Resource Issues
Negotiating a Raise
Handling Resignation

Colleagues and Subordinates

Communicating With Colleagues
Responding to a Colleague’s Idea
Communicating With Subordinates
Refusing a Subordinate’s Request
Handling Dismissal

Customers and Vendors

Communicating With Customers
Responding to Complaints
Communicating With Vendors
Rejecting a Vendor’s Proposal
Complaining to a Vendor

Organizational Culture

Understanding Organizational Cultures
Socializing to the Culture
Organizational Culture Elements
Identifying Organizational Culture
Cultural Networks
Using Cultural Networks
Roles in Cultural Networks
Managing Physical Culture
Arranging Meeting Space
Managing Emotional Culture
Using Positive Language
Encouraging Initiative

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led Advanced Interpersonal Communication Training in Canada. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
Scalable Delivery: Accessible worldwide, including Canada, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for Advanced Interpersonal Communication Training in Canada. Our hand-picked classroom venues in Canada offer an invaluable human touch, providing a focused and interactive environment for professional growth.

Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginc IT Academy’s Onsite Advanced Interpersonal Communication Training in Canada. Experience expert-led learning at your own business premises, tailored to your corporate goals.

Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Advanced Interpersonal Communication Training in Canada

Who Should Attend?

Prerequisites

What You Will Learn

Training Outline

Why Choose Us

Online Instructor-Led Training (VILT)

Classroom Based Learning

Onsite / In-House Learning

Available Training Dates