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The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

Network architect
Network designer
Network engineer
Network manager
Network administrator

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Understanding Cisco Collaboration Foundations (CLFNDU)

Configure Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
Configure and troubleshoot Cisco Unity Express
Describe SSO for Cisco Unified Communications applications
Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configure and troubleshoot chat rooms and message archiving
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
Configure call recording and monitoring

Configuring and Troubleshooting Cisco Unity Connection Integration
Configuring and Troubleshooting Cisco Unity Connection Call Handlers
Troubleshooting Cisco Unity Connection
Configuring and Troubleshooting Cisco Unity Express
Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
Troubleshooting Cisco Unified Communications Manager IM and Presence Service
Integrating Cisco Unified Attendant Console Advanced
Implementing Call Recording and Monitoring

Lab Outline

Integrate and Set Up Cisco Unity Connection
Configure Cisco Unity Connection Call Handlers
Implement Toll Fraud Prevention
Troubleshoot Cisco Unity Connection Call Handlers
Troubleshoot Cisco Unity Connection
Configure Cisco Unity Express
Troubleshoot Cisco Unity Express
Configure Cisco Unified Communications Manager IM and Presence High Availability
Implement Cisco Jabber
Configure Centralized Cisco Unified Communications Manager IM and Presence
Configure Cisco Unified Communications Manager IM and Presence Service Functionality
Enable Message Archiving and Chat Rooms
Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
Troubleshoot Cisco Unified Communications Manager IM and Presence Service
Integrate Cisco Unified Attendant Console Advanced
Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
Implement Cisco Unified Communications Manager Call Recording and Monitoring

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I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

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How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Implementing Cisco Collaboration Applications Training Course in Canada

Canada is a North American country. Known as the second-largest country of the world, Canada’s capital city is Ottawa. Toronto, Vancouver and Montreal are the biggest and most popular cities of this country. The 8,891-kilometer southern and western border between Canada and the United States is the world's longest intergovernmental land border. This country also has the longest coastline in the world.

Canada is a constitutional monarchy. The country was originally a British Empire colony and is now a part of the British Commonwealth. Both French and English are Canada’s official languages. Canada’s national animal is a beaver and the its flag design is a vertical triband of red and white with a red maple leaf charged in the centre. Some of the top-rated tourist attractions in Canada are Niagara Falls, Banff National Park and Rocky Mountains, CN Tower in Toronto City, Bay of Fundy, Old Quebec (Vieux-Quebec in French), the ski resort of Whistler, Ottawa's Parliament Hill and Vancouver Island.

Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Canada.

Implementing Cisco Collaboration Applications Training in Canada

Who should attend

Lab Outline

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Implementing Cisco Collaboration Applications Training in Canada

Who should attend

Prerequisites

What You Will Learn

Outline

Lab Outline

Upcoming Trainings