ITIL® 4 - Half day Overview Training in Canada

  • Learn via: Classroom
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €637+VAT
We can host this training at your preferred location. Contact us!

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management (ITSM) has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean.

Target audience

This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT-enabled services.

ITIL v4

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
14 January 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
21 February 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
25 February 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
09 March 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
13 March 2025 (3 Hours)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom

Related Trainings

ITIL® 4 - Half day Overview Training Course in Canada

Canada is a North American country. Known as the second-largest country of the world, Canada’s capital city is Ottawa. Toronto, Vancouver and Montreal are the biggest and most popular cities of this country. The 8,891-kilometer southern and western border between Canada and the United States is the world's longest intergovernmental land border. This country also has the longest coastline in the world.

Canada is a constitutional monarchy. The country was originally a British Empire colony and is now a part of the British Commonwealth. Both French and English are Canada’s official languages. Canada’s national animal is a beaver and the its flag design is a vertical triband of red and white with a red maple leaf charged in the centre. Some of the top-rated tourist attractions in Canada are Niagara Falls, Banff National Park and Rocky Mountains, CN Tower in Toronto City, Bay of Fundy, Old Quebec (Vieux-Quebec in French), the ski resort of Whistler, Ottawa's Parliament Hill and Vancouver Island.

Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Canada.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.