ITIL® 4 - Half day Overview Training in Canada

  • Learn via: Classroom
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €637+VAT
We can host this training at your preferred location. Contact us!

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management (ITSM) has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean.

Target audience

This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT-enabled services.

ITIL v4

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
14 January 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
14 January 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
16 February 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
21 February 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
25 February 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
09 March 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
16 February 2025
Toronto, Montreal, Calgary
3 Hours
Classroom / Virtual Classroom
13 March 2025
Toronto, Montreal, Calgary
3 Hours

Related Trainings

ITIL® 4 - Half day Overview Training Course in Canada

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Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Canada.
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