This course is designed for people who are not familiar with computers and want to know more. For instance, if you want a career change, or are returning to work after a break, or just want to understand why and when to use the available functions.
This course will give you the confidence to start effectively and efficiently using a computer, identify and use key components and gain valuable skills to explore further. The course is highly interactive with plenty of hands-on exercises and examines Windows 11 and Microsoft Office 365
Delegates are not expected to have gained any prior knowledge of PCs before they attend this course. However, it is strongly recommended that they have some keyboard and mouse experience.
Module 1: Getting started
Identify hardware, software, and operating systems
Switch on, login and explain possible password constraints
Identify important keys on the keyboard
Use and configure the mouse
Be able to identify different mouse pointers
Module 2: Working in a Windows environment
Identify the Start menu, Desktop, and taskbar
Customise the Start menu and taskbar
Understand common icons and buttons
Use Minimize, Maximize and Restore commands
Resize application windows
Multitask by splitting the screen and using Snap Layouts
Module 3: Managing files with File Explorer
Understand the File Explorer interface
Describe the difference between local, network and Cloud storage
Navigate through folders
Create, rename, and delete folders
Copy and move files between folders and drives
Work with a USB sticks/drives
Work with zip files
Module 4: Common Microsoft 365 elements
Understand the common screen elements in Windows applications
Open, save and close files
Understand the difference between the Save and Save As commands
Understand the basics of working with documents and workbooks
Module 5: Working with Word and Excel essentials
Create and format a simple Word document
Use Word’s proofing tools and Print Preview
Create a simple Excel spreadsheet
Use Excel’s AutoSum feature
Module 6: Working with Outlook essentials
Send an email
Respond to and forward emails
Delete unwanted emails
Create a folder to organise your mail
Work with attachments
Appendices (time permitting)
Browsing the internet
OneDrive essentials
Simple troubleshooting and options
Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.