Kıbrıs TDWI BI Program Management: A Competency Center Approach to BI Excellence Eğitimi

İş zekası program yöneticileri, müdürler ve sponsorlar, iş zekası ve iş analitiğindeki liderler ve yöneticiler, kurumsal veri ve bilgi yönetimi liderleri ve yöneticileri bu eğitime katılabilir.

• Bu eğitimde;
• BICC’nin tanımı ve amacı
• BICC iş vakası: değeri gerçeğe dönüştürme, riski azaltma, standardizasyon, önceliklendirme, uyum, çeviklik, vb.
• BICC’nin rolleri ve sorumlulukları: değerlendirme, koordinasyon, iletişim, vb.
• BICC’ye dair organizasyonel yapılar ve veri yönetim konseyi ve PMO gibi diğer ortak hizmet gruplarıyla ilişkiler
• Sorunlar, güçlükler ve kaçınılacak hatalar da dahil olmak üzere BICC oluşturma adımları
• BICC operasyonlarının günlük faaliyetleri: son kullanıcı desteği, eğitim, paydaş iletişimi, işbirliği, kullanıcı grubu yönetimi, değişiklik kontrolü, vb. 
• BICC’yi sürdürme, geliştirme ve olgunlaştırma teknikleri

Module 1 – Business Intelligence and Program Management

• BI Scope and Complexity
  • Stakeholders and Services
  • Functions and Data
  • Processes and Projects
  • Tools and Technologies
  • The BI Framework
• Programs vs. Projects
  • Definitions and Contrasts
  • Program-Project Relationships
  • The Need for Program Management
• BI Program Management Responsibilities
  • Business Impact: Portfolio, Value, Capabilities
  • BI Results: Services, Utilization, Quality
  • BI Implementation: Processes, Data & Metadata, Change
  • BI Culture: Stakeholders, Coordination, Communication

Module 2 – Business Intelligence Competency Centers

• BICC Basics
  • Definitions
  • Purpose
  • BICC and CoE
  • BICC and Program Management
• BICC Business Case
  • Tangible Benefits
  • Intangible Benefits
  • Quantitative Benefits
• BICC Technical Case
  • Tangible Benefits
  • Intangible Benefits
• BICC Functions
  • Program and Project Oversight
  • Data Stewardship and Data Quality
  • Competencies and Resourcing
  • Training and Support
  • Architecture and Infrastructure
  • Vendors and Contracts
  • Issue Resolution and Change Management
• BI Functions
  • Back-End BI – Data Sourcing, Integration, and Warehousing
  • Front-End BI – Reporting, Performance Management, and Analytics
  • BICC Organization Models
  • Guidance and Governance Models
  • Services Models
  • Shared Services
  • Central Services
  • Self Service
  • Hybrids

Module 3 – BICC Roles and Responsibilities

• Alignment
  • BI Portfolio Management
  • Planning, Priorities, and Roadmap
  • Agility, Adaptability, and Change Management
• Impact
  • Range of Services
  • Reach into the Business
  • Utilization and Satisfaction
• Architecture
  • Business Architecture
  • Information Architecture
  • Data Integration Architecture
  • Technology Architecture
• Quality
  • Business and Services Quality
  • Information and Data Quality
  • Technical Quality
• Culture
  • Communication, Coordination, and Collaboration
  • Governance and Stewardship
  • Decision Models
  • BI Maturity
• BICC Participation Models
  • Ownership
  • Stewardship
  • Advisory
  • Standards
  • Assessment
• BI Program Assessment
  • TDWI BI Maturity Model
  • A Self-Assessment Technique
  • Using Assessment Results

Module 4 – Building a BICC

• BICC Charter
  • Scope
  • Sponsorship and Funding
  • Leadership and Stakeholders
• BICC Lifecycle
  • Stages of BICC Development
• Organizational Structure
  • Hierarchy and Centralization
  • Collaboration and Distribution
  • Hybrid
• BICC Job Roles
  • Program Manager
  • Business Analysts
  • Architects
  • Data Management Specialists
  • Designers / Developers
  • Administrators
• BI Competencies
  • Personal and Interpersonal
  • Business and Industry
  • Leadership and Management
  • BI Design, Development, and Operations
  • Training, Service, and Support
• BICC in the Enterprise
  • BICC Partnerships
  • Organizational Relationships

Module 5 – Operating the BICC

• Continuous Operations
  • Day-to-Day Activities (mapped to Module 2 BICC Functions)
• Growth and Change
  • Evolving the BICC
• Sustaining the BICC
  • Best Practices
  • Mistakes to Avoid