Implementing Cisco Collaboration Applications Training in Denmark

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 5 Days
  • Level: Intermediate
  • Price: From €4,524+VAT
We can host this training at your preferred location. Contact us!

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • Understanding Cisco Collaboration Foundations (CLFNDU)

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring

Lab Outline

  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Denmark facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

07 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
11 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
15 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
17 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
07 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
11 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
15 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
17 februar 2025 (5 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
Implementing Cisco Collaboration Applications Training Course in Denmark

Denmark is a constitutionally unitary state that is in Northern Europe. The population of the country is 5.91 million and 800,000 of them live in the capital and largest city, Copenhagen. And Danish is the official language. Denmark is a part of Scandinavia, like Norway and Sweden. The country experiences changeable weather, since it's located in the meeting point of diverse air masses. The coldest month of Denmark is February while July is the warmest month.

The most popular tourist attractions are Tivoli Gardens, Nyhavn, Kronborg Slot and Viking Ship Museum. Tivoli is considered as the inspiration behind the Disney theme parks, which also contains roller coasters, puppet theaters, restaurants and food pavilions. And the reason why Kronborg Slot attracts tourists is because the castle is the setting of Shakespeare's Hamlet, and also a UNESCO World Heritage Site.

With a focus on meeting the unique requirements of Denmark, Bilginç IT Academy integrates advanced training methodologies into our diverse range of Certification Exam preparation courses and accredited corporate training programs. Prepare to revolutionize your perception of IT training with us.
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