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ITIL Practitioner, the new addition to ITIL, has been developed with the aim to help organizations and individuals increase the value they obtain from ITIL through practical guidance to adopt and adapt the framework to support the business.
It is the next step for professional who have obtained the ITIL Foundation qualification and have already learned the basics of IT Service Management. Through ITIL Practitioner they will find out how adopt and adapt the ITIL framework within day-to-day situations and responsibilities.
Candidates who want to learn how to introduce, apply & adapt ITIL within an organization
Candidates who want to learn new practical techniques to make a difference in a workplace
Candidates who want to leverage Continual Service Improvement (CSI) to maximize the benefits of ITIL & make a measurable impact