Most business and technical stakeholders are vividly aware that in order to come up with good solutions, we need to be able to describe, understand, and communicate our organizations' business processes. Yet, despite decades of flowcharting-talk and uncounted number of Visio diagrams, we are still struggling with this challenge. Without doubt, this is a major contributor to projects that fail to deliver (e.g., cancelled, over-scheduled, or over-budgeted products of poor quality or that have only a fraction of the required functionality or functionality that nobody uses).
In the last couple of years, more and more organizations have adopted a new standard: Business Process Model and Notation (BPMN). By now, a de facto standard for business process modeling, BPMN enables bridging the communication gap between business and technical people by providing an effective, efficient, and flexible way to capture, model, analyze, and design business processes in a way that is easily understood by all parties.
1. Introduction and Core Concepts
2. BPMN Notation and Element Types
3. Descriptive Models (Level 1 Palette)
4. Analytical Models (Level 2 Palette)
5. BPMN Practices
6. Process Analysis and Design Using BPMN
7. Advanced Topics
8. BPM/BPMN Career and Resources
9. BPMN Tools
10. Case Study and Hands-On Exercises