Skills Hack - Positive Conversations Training

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Days
  • Download PDF
  • We can host this training at your preferred location. Contact us!

“Speak in such a way that others want to listen to you. Listen in such a way that others want to speak to you”
Anonymous


A key role for any manager is to be able to give feedback in an effective way to ensure that team members are consistently giving their best efforts and delivering results.

Managers also need to feel confident in having conversations with their staff on performance, attendance and sickness issues and discussing the behaviours that support the business values.

Target audience

This ½ day session is is designed to give you the confidence, skills and techniques to ensure you can have conversations with staff in all situations and achieve a positive outcome for yourself, the individual and your organisation.

  • The five stage process for the conversation
    • Stage 1 Building rapport
    • Stage 2 Explaining the meeting purpose
    • Stage 3 Working through the issue
    • Stage 4 Agree objectives and standards
    • Stage 5 End on a positive
  • Action plan
Contact us to register for a training, to plan a customized training and for all other enquiries!

+90 212 282 7700
info@bilginc.com