Skills Hack - Positive Conversations Training

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Days
  • We can host this training at your preferred location. Contact us!
Upcoming Training

10 November 2021

3 Days

“Speak in such a way that others want to listen to you. Listen in such a way that others want to speak to you”
Anonymous


A key role for any manager is to be able to give feedback in an effective way to ensure that team members are consistently giving their best efforts and delivering results.

Managers also need to feel confident in having conversations with their staff on performance, attendance and sickness issues and discussing the behaviours that support the business values.

Target audience

This ½ day session is is designed to give you the confidence, skills and techniques to ensure you can have conversations with staff in all situations and achieve a positive outcome for yourself, the individual and your organisation.

  • The five stage process for the conversation
    • Stage 1 Building rapport
    • Stage 2 Explaining the meeting purpose
    • Stage 3 Working through the issue
    • Stage 4 Agree objectives and standards
    • Stage 5 End on a positive
  • Action plan


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

10 November 2021
3 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
11 November 2021
3 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
19 November 2021
3 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
07 December 2021
3 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
09 December 2021
3 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London