“The most important single ingredient in the formula of success is knowing how to get along with people.”
Theodore Roosevelt , American President
The most successful relationships in business are those that achieve genuine mutual benefit for all parties. This means that business relationships can no longer be transactional; rather they are built on high levels of trust and mutual understanding, whether they’re with colleagues, stakeholders or customers.
Common concerns we hear from people who attend this course include:
This highly insightful and interactive course explores key aspects of developing and managing relationships within organisations, including the psychology of relationships, building trust and rapport, reducing and managing conflict, and how to ethically leverage the power you have at your disposal to influence people effectively.
This course is for managers and other professionals who need to develop effective relationships within the workplace, as well as with external customers and stakeholders, for example to:
You will learn how to:
Prior to the course, delegates will be asked to reflect on some current business relationships/influencing challenges and focus on areas they want to develop.
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.