Bu eğitime ait planlanmış tarih bulunmamaktadır. Eğitim planlamak istiyorsanız formu doldurarak bize ulaşın.
The Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management within an organization
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
Pass Mark: %65 (26 out of 40)
Exam Structure: Multiple choice questions
Exam Duration: 1 Hour
Open Book / Notes: No