AMA2576: Communication and Interpersonal Skills for Technical Professionals Training in United Kingdom

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • Price: From €3,503+VAT
We can host this training at your preferred location. Contact us!

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities. 


Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.



Who Should Attend?

All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

  • Recognize and manage differences between you and nontechnical professionals
  • Deliver clear messages to non-technical professionals
  • Apply verbal and nonverbal techniques to build shared understanding
  • Strategically apply a communication system to enhance relationships and achieve performance goals
  • Develop active listening skills that promote better work relationships
  • Get your points across in diverse communication contexts
  • Use influencing skills to complete projects faster and grow your reputation
  • Be able to productively manage conflict

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize the participant's training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Identifying Differences Between Technical and Nontechnical Professionals

  • Recognizing the differences in communication needs/expectations of technical vs. nontechnical professionals
  • Understanding the impact of generational characteristics on communication within and outside of technical areas
  • Analyzing your own work situation based on communication needs and expectations

Interpersonal Strategies to Help You Get Your Points Across in Diverse Circumstances

  • Distinguishing communication style preferences to better understand and influence others
  • Determining your personal communication styles with the DiSC® profile
  • Identifying the strengths and limitations of your DiSC® profile
  • Using behavioral clues to determine others’ personal styles
  • Describing how to more effectively work with other styles

Strategically Applying a Communication System to Enhance Relationships

  • Differentiating between verbal and nonverbal communications
  • Assessing your own nonverbal traits and developing an improvement plan
  • Identifying criteria for establishing trust and building credibility
  • Using a communication model to conduct more effective conversations

Developing Active Listening Skills to Promote Better Work Relationships

  • Recognizing the role of listening in effective communications
  • Knowing when and how to acknowledge emotions and ideas
  • Applying effective listening techniques to own work situations

Communication Strategies to Help You Achieve Your Goals

  • Determining when to use open and closed-ended questions
  • Demonstrating and applying the effective use of informing, directing and criticizing

Productively Managing Conflict

  • Using and applying the AEIOU model to assertively build shared expectations
  • Determining your own conflict style using the Thomas-Kilmann Conflict Mode Instrument
  • Developing an action plan to apply these techniques to your own work situations


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
17 November 2024
London, Manchester, Birmingham
2 Days
Classroom / Virtual Classroom
17 November 2024
London, Manchester, Birmingham
2 Days
Classroom / Virtual Classroom
26 November 2024
London, Manchester, Birmingham
2 Days
Classroom / Virtual Classroom
26 November 2024
London, Manchester, Birmingham
2 Days
AMA2576: Communication and Interpersonal Skills for Technical Professionals Training Course in the United Kingdom

The United Kingdom (Britain) is situated in north-western Europe. The UK is made up of England, Scotland, Wales and Northern Ireland. The United Kingdom is a constitutional monarchy with a unitary parliamentary democracy, as Queen Elizabeth II has been the monarch since 1952. The country's capital and largest metropolis is London.

The United Kingdom has always been one of the most popular tourist destinations in Europe. People from all around the world come to see the diverse scenery and rich cultural background of Britain. Some of the most popular places to visit in the UK are London (with Tower Bridge, River Thames, Big Ben, Parliament Buildings, Westminster Abbey…), Scotland's Capital Edinburgh, Roman-Era Bath, Stonehenge (one of the best-known prehistoric monument in Europe), Windsor Castle and Loch Ness.

Empower yourself with our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Experience personalized training and expert guidance from our instructors, who will come to your chosen training venue anywhere in United Kingdom.
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