Certified Agile Process Owner (CAPO) Training in United Kingdom

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Price: Please contact for booking options
  • Upcoming Date:
  • UK Based Global Training Provider

A process owner is the individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.

This sixteen (16) hour course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place 'just enough' process and how to continually align process performance with overall business goals.

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

  • Completion of pre-class assignment Familiarity with Scrum
  • Familiarity with IT and IT services

Who Should Attend

  • Process owners Process managers
  • Employees and managers responsible for designing , reengineering or improving processes
  • Consultants guiding their clients through process improvement initiatives Anyone responsible for:
    • Managing process-related requirements
    • Ensuring the efficiency and effectiveness of processes
    • Maximizing the value of processes

What You Will Learn

The learning objectives for CAPO include an understanding of:

  • Basic Agile and Agile Service Management concepts
  • Process owner role and responsibilities
  • Managing and prioritizing a process backlog
  • Creating and utilizing user stories
  • Collaborating with process stakeholders and other process owners
  • Overseeing Agile process design and improvement activities
  • Managing organizational change activities
  • Monitoring and measuring process performance

Training Outline

This sixteen (16) hour course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place 'just enough' process and how to continually align process performance with overall business goals.

Course Materials

  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • The Agile Service Management Guide and Scrum Guide (pre-class resources)
  • Digital Learner Manual (excellent post-class reference)
  • Participation in unique hands-on exercises designed to apply concepts
  • Sample documents, templates, tools and techniques
  • Access to additional sources of information and communities


Certification

Successfully passing (65%) the 60-minute exam, consisting of 40 multiple-choice questions, leads to the candidate's designation as a Certified Agile Process Owner. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.

The course fee includes the closed book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.

About The DevOps Institute

The DevOps Institute is the continuous learning community around emerging DevOps practices. Working with recognized thought leaders and strategic examination partner PEOPLECERT, the DevOps Institutes is setting the quality standard for DevOps competency based qualifications. For more information about DOI, visit http://www.devopsinstitute.com.

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led Certified Agile Process Owner (CAPO) Training in United Kingdom. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

  • Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
  • Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
  • Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
  • Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
  • Scalable Delivery: Accessible worldwide, including United Kingdom, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for Certified Agile Process Owner (CAPO) Training in United Kingdom. Our hand-picked classroom venues in United Kingdom offer an invaluable human touch, providing a focused and interactive environment for professional growth.

  • Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
  • State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
  • Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
  • Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginç IT Academy’s Onsite Certified Agile Process Owner (CAPO) Training in United Kingdom. Experience expert-led learning at your own business premises, tailored to your corporate goals.

  • Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
  • Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
  • Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
  • Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.
Contact us for more detail about our trainings and for all other enquiries!

Frequently asked questions about Certified Agile Process Owner (CAPO) Training Course in United Kingdom (FAQ)

Certified Agile Process Owner (CAPO) is a certification focused on managing and improving processes in Agile environments. It helps professionals understand how to design, optimize, and manage processes to deliver value efficiently within Agile organizations.

This training is ideal for process owners, IT service managers, Agile practitioners, business analysts, and professionals involved in service management and process improvement. It is particularly valuable for those working in Agile or hybrid environments.

Participants will learn how to define, manage, and optimize processes in Agile environments. The course covers value streams, flow optimization, process metrics, governance, and how to align processes with business value and customer outcomes.

An Agile Process Owner is responsible for ensuring that processes are effective, efficient, and aligned with business goals. They monitor performance, identify improvement opportunities, and ensure that processes support value delivery in Agile environments.

CAPO focuses on flexibility, continuous improvement, and value delivery rather than rigid process control. It emphasizes adapting processes to changing business needs and integrating Agile principles into process management.

CAPO helps bridge Agile and IT Service Management by aligning processes with value streams and customer outcomes. It enables organizations to maintain structured processes while remaining flexible and responsive to change.

Value streams help organizations understand how value flows from idea to delivery. CAPO focuses on optimizing these flows to reduce waste, improve efficiency, and deliver better outcomes for customers.

CAPO certification strengthens your ability to manage and improve processes in Agile environments. It enhances your profile for roles in service management, process ownership, and digital transformation initiatives.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises across United Kingdom. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date within United Kingdom.

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings, synchronized with the United Kingdom time zone. If you are unable to visit our location, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely from anywhere in United Kingdom.

Certified Agile Process Owner (CAPO) Training Course in United Kingdom Schedule

Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
14 May 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
19 May 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
20 May 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
01 June 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
02 June 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
11 June 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
07 July 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
13 August 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh

The United Kingdom stands as a cornerstone of European technology, boasting a rich heritage of scientific discovery and a futuristic digital economy. London remains a global fintech leader, while cities like Manchester, Birmingham, and Bristol are rapidly evolving into specialized tech clusters. The academic prestige of Oxford and Cambridge continues to fuel innovation in biotechnology and software engineering, creating a highly skilled workforce. Our IT certification and training courses are designed to meet the rigorous demands of the UK’s corporate and financial sectors. By integrating the latest cloud and cybersecurity frameworks, we empower professionals across the British Isles to lead digital transformation initiatives within an increasingly interconnected global market.

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