The Omnissa Horizon 8: Troubleshooting Bootcamp is an intensive five-day course combining essential aspects of Omnissa Horizon 8: Virtual Desktop Troubleshooting and Horizon 8: Infrastructure Troubleshooting. This bootcamp equips learners with hands-on skills to diagnose and resolve common issues within a Omnissa Horizon environment, mirroring real-world challenges. Through practical labs and simulations, participants will develop critical troubleshooting techniques, managing tasks from diagnosing desktop pool issues to handling advanced configurations and protocol-related obstacles.

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We can host this training at your preferred location.

Prerequisites

Participants should meet the following requirements:

Completion of Omnissa Horizon 8: Deploy and Manage
Proficiency in VMware infrastructure, including using VMware vSphere Client and accessing virtual machines through VMware vCenter Server
Experience with Microsoft Windows system administration, including Active Directory, Group Policy implementation, and SQL Server database ODBC connections.

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What You Will Learn

Upon completion of this course, participants will be able to:

Implement a structured troubleshooting approach for Omnissa Horizon
Diagnose and resolve frequent issues within a Horizon environment
Manage Horizon Connection Server, Unified Access Gateway (UAG), BLAST configuration, and more
Identify and troubleshoot client connection and device redirection issues
Optimise Windows desktops for Omnissa Horizon and apply best practices for instant clone configurations
Use CLI and logging tools to address and document Omnissa Horizon component issues effectively

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Outline

1 Course Introduction

Introductions and course logistics
Course objectives

2 Overview of Virtual Desktop and Application Virtualization Troubleshooting

Identify Omnissa Horizon architecture and supportability using Omnissa Documentation
Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate information regarding the environment and problems
Identify the different approaches to take when a problem occurs and how to document them

3 Command-Line Tools and Backup Options

Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command
Identify and collect the log locations for each Omnissa Horizon component
Describe the Omnissa Horizon backup and restore and its benefits
Identify the Database reporting functionality and the steps to resolve inconsistencies

4 Troubleshooting Machines and Desktops

Identify the information captured in the Help Desk Tool
List the procedures to diagnose and fix problems encountered when creating or using machines and desktop pools
Identify procedures you can follow to diagnose and fix problems while creating and using Linux desktops

5 Horizon End User Performance and Optimization

Discuss the Omnissa Logon Monitor requirements
Describe the Omnissa Logon Monitor configuration
List the Omnissa Logon Monitor metrics
Identify the advantages of image optimization
Explain how to optimize Omnissa Horizon Windows desktops

6 Troubleshooting Instant Clones

Describe how instant clones are created
Explain what gets logged when an instant clone is created
Identify the keywords to look for in logs when troubleshooting instant clones
Discuss how to troubleshoot problems with instant clones

7 Troubleshooting Horizon Client

Identify steps that you can follow to solve problems related to Windows Horizon Client
Identify steps to solve problems related to Horizon Client for Linux
Identify steps that you can follow to solve problems related to Horizon HTML Access
Identify steps to solve problems related to Horizon Client for Mac

8 Troubleshooting Common Client Connection Issues

Identify the key ports in the Horizon environment
Discuss how to troubleshoot black screen problems

9 Troubleshooting Device Redirection

List troubleshooting steps applicable to USB Redirection issue
Discuss Nested RDSH Redirection

10 Troubleshooting Horizon Connection Server

Identify general troubleshooting techniques for Horizon Connection Server
Explain how to use logs to identify common Horizon Connection Server problems
Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication
Discuss Horizon Connection Server Replication common issues
Explain how to interpret Horizon Connection Server logs
Compare successful and unsuccessful logs from common infrastructure administration tasks

11 Troubleshooting Unified Access Gateway

List and identify common UAG deployment issues

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Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Horizon Troubleshooting Bootcamp Training Course in the United Kingdom

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Horizon Troubleshooting Bootcamp Training in United Kingdom

Prerequisites

What You Will Learn

Outline

Avaible Training Dates