This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who require fundamental technical skills of Microsoft 365 to evaluating, planning, deploy, and administer core Microsoft 365 services, including:
Audience profile
This course is intended for IT professionals who are responsible for planning, configuring, administering, and managing the core components of Microsoft 365. Service Desk/Help Desk delegates would benefit from attending.
Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Entra ID.
Important - This course has MFA Requirements. Please read this link and download the MFA app, prior to attending.
Before attending this course, students must have:
Deploy and maintain the core features of the main product pillars of Microsoft 365. This course will provide an excellent technical grounding for further technical courses specializing in Entra ID, Exchange Online, Sharepoint Online, Microsoft Teams, Microsoft Purview (Compliance)
Note – this course provides delegates with the essential technical knowledge and skills required for core Microsoft 365 product deployments, but it does not cover all features of any given product. Extensive labs are provided to facilitate hands on learning. The number of labs mean some will be optional for students post event.
Module 1 – Microsoft 365 Technical Fundamentals
Overview
What is Microsoft 365?
Microsoft 365 is Evergreen
Microsoft 365 Message Centre
Microsoft 365 Release Preferences
Benefits of Microsoft 365
Microsoft 365 requirements
Microsoft 365 Core Components
Microsoft 365 additional Components
Microsoft 365 Subscriptions
Microsoft 365 license resources
Microsoft 365 add-on services
Microsoft 365 subscription features
Microsoft 365 Signup Process
Microsoft 365 Administration Tools
Microsoft 365 PowerShell
Overview of Microsoft 365 Administrator Roles
Entra ID Privileged Identity Management (PIM)
Entra ID Access Reviews
Microsoft 365 Privileged access management
Configure and enable Microsoft 365 Privileged access management
Microsoft 365 Domains
Required Microsoft 365 DNS Records
Microsoft 365 Network Requirements
Lab – Using Edge Profiles
Lab – Using Chrome Profiles
Lab – Sign up for an Office 365 trial
Lab – Microsoft 365 PowerShell
Lab – Adding a custom domain
Module 2 Managing Microsoft 365 Users and Groups
Entra ID and Zero Trust
Entra ID Editions
Entra ID Security Defaults
Microsoft Identity Models
Creating cloud user accounts
Create and use a template to add users
Managing User Accounts
Managing Entra ID Account Passwords
Entra ID Self Service Password Reset (SSPR)
Deleting User Accounts
Steps to take when a user leaves the business
Restoring user accounts
Entra ID Password Protection
Multi-factor Authentication
Multi-factor Authentication in Microsoft 365
Software Requirements for MFA in Microsoft 365
Security Defaults
Setting up Multi-Factor Authentication in Microsoft 365
MFA with conditional access
MFA Enrolment User Experience
MFA Authentication App
MFA Number Matching and Additional Context
Creating and Configuring Groups
Distribution groups
Mail enabled security groups
Creating Dynamic Groups – Entra ID Admin Center
Creating dynamic distribution groups in Exchange Online
Group naming policies
Lab - Creating and managing users
Lab – Admin roles
Lab – Self-service password reset
Lab – Conditional Access
Lab – Multifactor authentication
Lab - Creating and managing groups
Module 3 – Implementing Directory Synchronization
Hybrid Identity Overview
Hybrid Authentication Methods
Authentication Method Selection
Entra Connect
Installing Entra Connect
Entra Connect Supported Topologies
Entra Connect Express vs Custom installation
Entra Connect sync: Scheduler
Monitoring and Troubleshooting Entra Connect
Real World Entra Connect Monitoring and Troubleshooting
Entra Connect Health
Entra Connect synchronization errors
Entra Connect: Staging server and disaster recovery
Entra Connect cloud sync
Lab – Entra Connect
Lab – Entra ID Connect
Module 4 – Microsoft 365 Apps
Microsoft 365 Apps
Available Office Applications for End Users
Overview of Microsoft 365 Apps
User Self Service Deployment
Removing Microsoft 365 Apps License
Organization Office installation options
Centralized Microsoft 365 Apps Deployments
Office Customization Tool
Managed Microsoft 365 Apps using Policies
Microsoft 365 Apps Updates
Monitoring
Lab - Deploying Microsoft 365 Apps
Module 5 – Exchange Online
Introduction
Exchange Online service overview
Exchange Online limits
Exchange Online Admin Center
Exchange Online Permissions
Exchange Online PowerShell
Requirements for using PowerShell to manage Exchange Online
Administering Exchange Online Recipients
Recipient types
Mailbox e-mail addresses
Exchange Online Plus addressing/Subaddressing
Default message size restrictions
Creating and configuring resources
Creating and configuring contacts
Creating and configuring shared mailboxes
Creating and configuring address lists and address book policies
Exchange Online mail flow
Exchange Online Message tracing
Accepted domains
Remote domains
Connectors
Mail Flow Exchange Online Alert Policies
Mail Flow Reports and Insights
Controlling automatic external email forwarding
Preset Security Policies
Configuration analyzer
Lab – Exchange Online Powershell
Lab – Configuring mailboxes and email addresses
Lab – Creating other recipient objects
Lab – Exchange Online RBAC
Lab – Mail Flow rules and message trace
Module 6 – Microsoft Teams
Overview of Teams
Administering Teams
Managing Access to Teams
Microsoft Teams External Collaboration
Lab - Managing Microsoft Teams
Module 7 – Sharepoint Online Sites and Navigation
Introduction
Sharepoint Online service overview
SharePoint Online Features
Isn’t SharePoint just a part of Microsoft Teams?
SharePoint Six Pillars
Sharepoint Online Updates
SharePoint Online Administration Tools
SharePoint Sites
Modern Team Sites
Modern Communication Sites
Sharepoint Online Subsites
Deleting and restoring Modern Sites
Hub Sites
Comparison of Associated hub sites and Associated (non hub) sites
When to create a new site
Site Collection Administrators
Site Collection Quotas
Deciding between a Single Site Collection vs Multiple Site Collections
Site Architecture and Navigation Relationship
SharePoint Online Site Navigation
Lab – SharePoint Online PowerShell and PnP
Lab – Creating and managing sites
Lab – Creating and managing sites using PowerShell
Lab – Managing SharePoint navigation
Lab – SharePoint search driven navigation
Module 8 – Sharepoint Online Permissions and External Sharing
Lesson 1: Sharepoint Permissions
Lesson 2: Sharepoint Sharing
Lesson 3: Advanced Permissions (When things get messy)
Lesson 4: SharePoint Groups
Lesson 5: Granting and Managing Permissions
Lesson 6: Sharepoint Permissions Best Practice
SharePoint External Sharing
SharePoint Online External sharing administration
Advanced settings for external sharing
File and Folder Links
Outlook External Sharing Link Features
Site Collection External Sharing Options
PowerShell for External Sharing
SharePoint Online External Sharing Alerts, Auditing and Reporting
Lab – SharePoint permissions
Lab – SharePoint external sharing
Module 9 – Microsoft 365 Purview
Lesson 1: Introduction
Lesson 2: Microsoft 365 Security and Compliance Administration Tools
Lesson 3: Microsoft 365 Data Loss Prevention
Lesson 4: Retention Policies
Lesson 5: Microsoft 365 Content Search
Lesson 6: Microsoft 365 Auditing and Alerts
Lab 9.1 – Data Loss Prevention
Lab 9.2 – Retention Policies
Lab 9.3 – Microsoft 365 Auditing
Lab 9.4 – Alerts
Lab 9.5 – Secure Score
Module 10 – Microsoft 365 Monitoring and Support
Microsoft 365 Monitoring and Support
Microsoft 365 Troubleshooting Fundamentals
Microsoft Support and Recovery Assistant
Microsoft 365 Health Reports
Microsoft 365 Status Twitter Feed
Microsoft 365 Troubleshooting Guide
Microsoft 365 Community
Microsoft 365 Technical Support
Microsoft Support SLA’s
Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.