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QA - Customer Service
QA - Customer Service
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Manage Conflict and Difficult Situations
Level:
Fundamentals |
Duration:
1 Day
Classroom
Virtual Classroom
Online
The speed at which organisations need to take new and improved value propositions to customers and clients is never slower. The digital age brings such change so rapidly the pressure is alwa...
Skills Hack - Customer Experience
Level:
Fundamentals |
Duration:
3 Days
Classroom
Virtual Classroom
Online
“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.” Joey Coleman, Experience This!...
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