Business Process Modelling with BPMN Training in Hong Kong

There are no prerequisites for this course.

• Business analysts
• Process analysts
• Process owners
• Process engineers
• Business customers/end users
• Product owners, project managers, end users
• Testers
• Anybody with a desire to understand, capture, analyze, design, and/or optimize processes

• Bridge the communication gap between business and IT, by modeling processes that can be easily understood and communicated by all stakeholders
• Enable process collaboration and accountability, by modeling processes at levels of abstraction/details most appropriate to each stakeholder's perspective
• Create high-level (whole-picture) models that describe an organization's end-to-end processes
• Design and optimize processes, by progressively elaborating high-level models (descriptive level) into hierarchical and more detailed process models (analytical level)
• Capture/design complex process-events interactions
• Capture/design processes that separate and integrate process activities and complex business rule definitions
• Streamline process and requirements documentation by using the same notation and syntax to capture processes at all stages of the SDLC
• Enhance knowledge management (creating, sharing, training, reuse, etc.) by eliminating the need to duplicate and/or translate process definitions
• Increase productivity by enabling process engineers to elaborate Analytical models into Executable models (rather than starting from scratch each time)
• Reduce analysis paralysis, by allowing teams and business/process analysts to focus on relevant aspects of the process (through hierarchical modeling and sub-process expansion, while maintaining overall process consistency/integrity)
• Enable scope management and prioritization, by allowing process models that are selectively elaborated (based on which aspects of the process are more important)
• Facilitate adoption/customization of BPM/BPMN/BPMS tools
• Enable process simulations to validate and optimize business processes (e.g., process and cycle times, costs, and resource utilization)

1. Introduction and Core Concepts 

• Models and Modeling Goals
• Processes/Process Types
• Process Modeling
• BPMN in Context: BPM and BPMS
• Historical Background
• Comparison with Alternative Modeling Methods

2. BPMN Notation and Element Types

• BPMN Standard: Notation/Symbols, Syntax, and Semantics
• Modeling Levels/Palettes: Descriptive, Analytical, Execution
• Work-Performing Elements: Processes, Activities (Tasks/Sub-Tasks)
• Work-Routing Elements: Sequence and Message Flow, Gateways
• Work-Partitioning Elements: Pools and Lanes
• Events
• Data Objects
• Artifacts

3. Descriptive Models (Level 1 Palette)

• Purpose and Target Audience
• Core Elements
• Method and Style
• Examples

4. Analytical Models (Level 2 Palette)

• Purpose and Target Audience
• Additional Elements
• Method and Style
• Examples

5. BPMN Practices

• Common Pitfalls and How to Avoid Them
• Best Practices

6. Process Analysis and Design Using BPMN

• BPMN Syntax Validation
• BPMN Method and Style Validation
• Tokens and Workflow Patterns
• Optimizing Processes: Analysis and Design

7. Advanced Topics

• Process Simulations
• BPMN Processes and Business Rules/Decisions
• Event Sub-Processes
• Choreography Diagrams
• Executable Models

8. BPM/BPMN Career and Resources

• IIBA and Process Modeling
• OMG Certified Expert in BPM (OCEB)
• Other Certifications
• Resources

9. BPMN Tools

• Whiteboards and Sticky-Notes,
• Diagramming Tools vs. Modeling Tools
• BPMN vs. BPMS
• Commercial and Open-Source Tools

10. Case Study and Hands-On Exercises