Certified DevOps® Site Reliability Engineering (SRE) Foundation Training in Hong Kong

The SRE Foundation certification course provides a solid introduction to the principles, practices, and culture of Site Reliability Engineering (SRE) — a discipline that integrates software engineering and operations to deliver scalable and dependable services.

Developed in collaboration with industry thought leaders and guided by Google’s pioneering SRE practices, this course helps professionals understand how reliability, automation, and engineering excellence come together to enable resilient IT systems.

Through case studies, exercises, and practical discussions, you’ll learn how to implement Service Level Objectives (SLOs), manage Error Budgets, reduce Toil, and foster a culture of reliability across your organization.

This course prepares participants to successfully pass the SRE Foundation Certification Exam, governed by the DevOps Institute.

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

DevOps® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

A basic understanding of DevOps concepts, terminology, and IT operations is recommended.

By the end of this course, participants will be able to:

• Understand the history and evolution of SRE and its relationship with DevOps.

• Define and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs).

• Implement and monitor Error Budgets and related policies.

• Identify and minimize Toil to improve team productivity.

• Enhance Observability to better measure system health.

• Leverage automation tools to increase reliability and security.

• Apply anti-fragility principles to turn failure into learning opportunities.

• Recognize the organizational impact of adopting SRE practices.

Course Introduction

• Course Goals and Agenda

• Overview of SRE and Course Structure

Module 1: SRE Principles & Practices

• What is Site Reliability Engineering?

• SRE vs. DevOps — Key Differences and Synergies

• Core Principles and Best Practices

Module 2: Service Level Objectives & Error Budgets

• Defining SLOs and understanding user impact

• Managing Error Budgets

• Designing Error Budget Policies

Module 3: Reducing Toil

• What is Toil and why it matters

• Measuring and eliminating Toil through automation

• Building sustainable reliability practices

Module 4: Monitoring & Service Level Indicators

• Defining SLIs (Service Level Indicators)

• Modern monitoring approaches

• Implementing Observability for proactive reliability

Module 5: SRE Tools & Automation

• Defining Automation and its hierarchy

• Secure automation techniques

• Selecting tools for scaling and reliability

Module 6: Anti-Fragility & Learning from Failure

• Embracing failure as a learning tool

• Building anti-fragile systems

• Encouraging a blameless culture

Module 7: Organizational Impact of SRE

• Why organizations adopt SRE

• Patterns for scaling reliability practices

• On-call strategies and Blameless Post-Mortems

Module 8: SRE, Frameworks & The Future

• Integrating SRE with ITIL, Agile, and DevOps

• The future of SRE and evolving practices

• Exam preparation and review

Certification

Passing the SRE Foundation Exam (40 multiple-choice questions, 60 minutes, 65% pass mark) grants the Certified SRE Foundation credential, recognized globally by the DevOps Institute.

Certification Includes:

• Official exam & online voucher

• Digital courseware

• Recognized SRE Foundation Certificate