Practical Steps to Improved Working Relationships Training in Hong Kong

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 1 Day
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

There are no prerequisites for this course.

  • Business and IT executives and leaders
  • Everyone in IT who works with business organizations
  • Everyone in business who works with IT organizations

  • Common symptoms of broken business/IT working relationships
  • Why treating symptoms alone fails to fix the problems
  • How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
  • The critical elements of successful working relationships
  • The process and activities of COA
  • Tips and techniques to improve organizational alignment in your environment

1. The Business/IT Divide

  • Confusion and Conflict
    • Problem or Symptoms
    • Two Different Languages
  • Historical Perspective
    • Some Old Humor
    • Humor Evolves with Technology
    • More Old Humor
    • And More Evolution
  • The Current State
    • Have We Made Any Progress?
    • The Urgency
  • BI and the Business/IT Divide
    • The Complexity

2. Practical Steps to Alignment

  • BI as the Catalyst
    • Increasing Pressure
  • Practical Steps for Individuals
  • Where to Start
    • Where Are You Now?
    • IT People Become Business Literate
    • Business People Become IT Savvy
  • Practice Steps for Organizations
    • Attention to Value
    • Shared View of Value
    • IT Imperatives
    • Business Imperatives
    • Mutual Imperatives

3.Continuous Organizational Alignment

  • Organizational Alignment
    • Organizational Effectiveness
    • Working Relationships
    • Dimensions of Alignment
  • Alignment Activities
    • Actions and Continuity
    • Identifying Misalignment
    • Aligning Organizations
    • Sustaining Alignment
  • Continuous Alignment
    • A Process Overview
    • Measurement
    • Using the Measures

4. Measuring the Gap

  • What to Measure
    • An Alignment Problem
    • The Human Dimension
    • Quantifying Subjective Things
    • The Details
  • The Basis for a Survey
    • How to Measure
    • The Alignment Survey
    • Using the Survey
    • The Survey Group
    • Collecting the Data
    • Preparing the Data

5. Analysis and Action

  • Analyzing the Data
    • Strengths, Weaknesses, and Risks
    • Using Demographics
    • An Analysis Exercise
  • Taking Action
    • Goals and Tactics
    • Recognizing Barriers
    • An Action Planning Exercise
    • It Takes More than a Plan
    • Continuous Improvement
    • Take it Personally


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Hong Kong facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
03 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
14 January 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
15 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
17 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
18 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
23 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
03 February 2025 (1 Day)
Hong Kong, Kowloon, Tsuen Wan
Classroom / Virtual Classroom
Practical Steps to Improved Working Relationships Training Course in Hong Kong

Hong Kong is officially known as the Hong Kong Special Administrative Region of the People's Republic of China (HKSAR) and is a city and special administrative region of China on the eastern Pearl River Delta in South China. Hong Kong is one of the most densely populated places in the world, with over 7.5 million population. The official languages of the HKSAR are Chinese and English. Hong Kong is a highly developed territory and ranks fourth on the United Nations Human Development Index and the residents of Hong Kong have the highest life expectancies in the world.

The best time to visit Hong Kong is from September to December, since the temperatures, averaging between 19 to 28 degree Celsius. During this outdoor activities-friendly travelling season, you can take a walk along Victoria Harbour, visit the islands of Lantau, Lamma and Cheung Chau and participate in the Mid-Autumn Festival. Top choices of the tourists to visit in Hong Kong are Big Buddha statue, Wong Tai Sin Temple, Repulse Bay and the Beaches and Hong Kong Disneyland.

Explore our diverse range of IT courses, encompassing programming, software development, cyber security, data science, business skills, and Agile/Scrum. Wherever you are in Hong Kong, our seasoned instructors will bring practical training and expert knowledge to your preferred training venue.
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