AMA2248 Management Skills for New Supervisors Training in Malta

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • Price: From €3,503+VAT
We can host this training at your preferred location. Contact us!

Develop the management tools to help you fully lead and motivate your team to higher productivity.

Change is normal. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who have different interests and viewpoints.

This course will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate, and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and people skills to meet your new challenges with increased confidence, respect, and power.



Who Should Attend?

New supervisors with fewer than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.

  • Understand Your Role as a Supervisor and Different Supervisory Styles
  • Effectively Communicate Using Different Methods
  • Apply Time Management Best Practices for You and Your Team
  • Understand Diversity and Individual Differences
  • Perform a Performance Appraisal
  • Use Motivation as a Tool to Delegate
  • Effectively Give Feedback Through Coaching

 

Embracing Your New Role and Expectations

  • What your boss, employees, peers and senior management expect from you in your supervisory role
  • Four basic management functions: planning, organizing, communicating, monitoring

Managing a Diverse Workforce

  • Diversity issues and how they affect you, your work unit and your company
  • Understand the Americans with Disabilities Act (ADA), hostile environment and other key laws and legal terms relevant to your supervisory position

Filling Your Communication Skills Toolbox

  • Advantages and disadvantages of one-way and two-way communication and when to use each
  • Capitalize on the benefits of email
  • Demonstrate paraphrasing to check for content understanding
  • Experience the impact of nonverbal communication
  • How to ask questions that get the answers you really need

Coaching for High Quality Performance

  • How to give and receive criticism constructively
  • Learn to minimize defensiveness in yourself and others
  • Demonstrate a five-step coaching discussion model

Creating a Motivating Environment

  • Establish the essentials of a motivating environment
  • Demonstrate rules for reinforcing productive behavior

Taking Delegation, Performance and Team Development to the Next Level of Excellence

  • Use delegation as a motivational tool
  • Develop a strategy for solving a current employee motivational problem

Managing Performance Appraisals

  • Understand your company’s appraisal system
  • Record keeping and compliance issues
  • Write a performance appraisal document
  • Conduct an effective performance appraisal meeting

Managing Time Effectively

  • Key principles of effective time management
  • Share time management best practices
  • Five stages of managing meetings

Planning for Continuing Growth

  • Select and prioritize your own next steps
  • Develop an action plan for continuing professional development

 



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Malta facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
23 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
25 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
26 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
02 January 2025
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
23 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
25 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
26 November 2024
Birkirkara, Qormi, Mosta
2 Days
Classroom / Virtual Classroom
14 January 2025
Birkirkara, Qormi, Mosta
2 Days
AMA2248 Management Skills for New Supervisors Training Course in Malta

Officially known as the Republic of Malta, is an island country in the Mediterranean Sea, South of Sicily. While Malta being the world's tenth smallest country in area and fourth most densely populated sovereign country, the capital city of the island country is Valletta. Malta consists of three islands: Malta, Gozo, and Comino and Malta is the largest island among all. The official languages of Malta are Maltese and English and based on the data from 2019, the population is about 514,564.

Winter season in Malta is delightfully mild, with temperatures above 12 degrees, so it makes the Maltese Islands a perfect year-round destination. But tourists usually prefer traveling to Malta either in April, May or June. Since in those months, Malta is warm without being too hot. In the early Spring season, travelers may also enjoy the glorious wildflower season.

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