We can host this training at your preferred location. Contact us!

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

By attending this course, you will:

Develop the expertise to implement an IT service management system
Have the ability to apply international best practice to your organization
Help to save your organization time and money by improving the performance of day to day IT operations
Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Malta facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

09 February 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

03 March 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

18 March 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

€2,203 +VAT
Book Now

03 March 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

10 April 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

18 March 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

€2,203 +VAT
Book Now

25 April 2025 (2 Days)
Birkirkara, Qormi, Mosta
Classroom / Virtual Classroom

ISO/IEC 20000-1:2018 Implementation Course Training Course in Malta

Officially known as the Republic of Malta, is an island country in the Mediterranean Sea, South of Sicily. While Malta being the world's tenth smallest country in area and fourth most densely populated sovereign country, the capital city of the island country is Valletta. Malta consists of three islands: Malta, Gozo, and Comino and Malta is the largest island among all. The official languages of Malta are Maltese and English and based on the data from 2019, the population is about 514,564.

Winter season in Malta is delightfully mild, with temperatures above 12 degrees, so it makes the Maltese Islands a perfect year-round destination. But tourists usually prefer traveling to Malta either in April, May or June. Since in those months, Malta is warm without being too hot. In the early Spring season, travelers may also enjoy the glorious wildflower season.

Enhance your IT skills with our comprehensive array of courses, spanning programming, software development, data science, and project management. Benefit from the convenience of choosing your preferred location in Malta as our experienced instructors deliver interactive training and real-world insights.

ISO/IEC 20000-1:2018 Implementation Course Training in Malta

What You Will Learn

Outline

Upcoming Trainings