We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Nigeria facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 January 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

20 February 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

06 March 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

11 March 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

12 March 2025 (2 Days)
Lagos, Onitsha, Kano
Classroom / Virtual Classroom

Advanced Lean Techniques & Understanding Customers Training Course in Nigeria

Nigeria is located on the western coast of Africa. As the most populous country in Africa, Nigeria is a multinational union with more than 250 ethic groups. Even though the official language is English, there are over 520 native languages spoken in Nigeria. Their huge reserve of petroleum plays a crucial role in the Nigerian economy. While Abuja is the capital of Nigeria, its largest city is Lagos.

Nigeria is a member of the African Union and the British Commonwealth. Nigeria is named after the great Niger River and its national animal is an eagle. Nationals Parks are quite common in Nigeria and all of them are vast and breathtaking. Gashaka Gumti, Kainji Lake, Yankari and Okomu are the most popular national parks.

Broaden your IT expertise with our wide-ranging courses, covering programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Count on our seasoned instructors to deliver immersive training and practical insights wherever you choose in Nigeria.

Advanced Lean Techniques & Understanding Customers Training in Nigeria

Prerequisites

What You Will Learn

Outline

Upcoming Trainings