ITIL

ITIL® 4 Foundation
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organi...
ITIL® 4 - Half day Overview
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS. IT...
ITIL® 4 Specialist: Create, Deliver and Support
Level: Expert | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Practice Manager or ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page....
ITIL® 4 Specialist: Drive Stakeholder Value
Level: Expert | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Specialist Dr...
ITIL® 4 Strategist: Direct, Plan and Improve
Level: Expert | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Managing Professional or ITIL Strategic Leader pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page....
IACCM Fundamentals of Contract and Commercial Management
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
The WorldCC Fundamentals of Contract and Commercial Management course and qualification is intended to equip delegates with basic insights and understanding of contracting principles and the...
ITIL® 4 Leader: Digital and IT Strategy
Level: Expert | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Strategic Leader pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL4 Leader: Digital and...
ITIL® 4 Specialist: High-velocity IT
Level: Expert | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Specialist :...
Practical Application of Service Level & Supplier Management
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Many people completing the ITIL 4 Foundation course ask where they can go next to gain insight, assistance, and tools to enable the practical application of the ITIL practices in their real...
Practical Application of Problem Management
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Many people completing the ITIL 4 Foundation course ask where they can go next to gain insight, assistance, and tools to enable the practical application of the ITIL practices in their real...
ITIL® 4 - Re-Certification
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
A one-day course to prepare holders of any ITIL® certification to re-certify after a 3 year period to ensure their certification remains current in today’s market. All ITIL® courses now requ...
ITIL® 4 Specialist: Sustainability in Digital & IT
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. COP 26 - November 2021 – This is the decade tha...
ITIL® 4 Specialist: Monitor, Support and Fulfil
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. A three-day course to prepare...
ITIL® 4 Specialist: Business Relationship Management
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. A three day course designed for people wantin...
ITIL® 4 Specialist: IT Asset Management
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL®4 Specialist: IT Asset Management co...
The Practical Application of Release and Deployment Management
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
The Practical Application of Release and Deployment Management course is designed for professionals who are involved in Release and Deployment management practices. This course equips indivi...
ITIL® 4 Specialist: Plan, Implement and Control
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Plan, Implement, an...
ITIL4 Specialist: Collaborate, Assure and Improve
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is part of the ITIL®4 Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL® 4 Specialist: Coll...
ITIL® 4 Specialist Monitor, Support, and Fulfil
Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Ramp up your front-line service desk skills by utilizing the ITIL4 framework to manage service requests, respond to problems and monitor the health of your products an...

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