AMA2576: Communication and Interpersonal Skills for Technical Professionals Training in Netherlands

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • Price: From €3,503+VAT
We can host this training at your preferred location. Contact us!

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities. 


Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.



Who Should Attend?

All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

  • Recognize and manage differences between you and nontechnical professionals
  • Deliver clear messages to non-technical professionals
  • Apply verbal and nonverbal techniques to build shared understanding
  • Strategically apply a communication system to enhance relationships and achieve performance goals
  • Develop active listening skills that promote better work relationships
  • Get your points across in diverse communication contexts
  • Use influencing skills to complete projects faster and grow your reputation
  • Be able to productively manage conflict

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize the participant's training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Identifying Differences Between Technical and Nontechnical Professionals

  • Recognizing the differences in communication needs/expectations of technical vs. nontechnical professionals
  • Understanding the impact of generational characteristics on communication within and outside of technical areas
  • Analyzing your own work situation based on communication needs and expectations

Interpersonal Strategies to Help You Get Your Points Across in Diverse Circumstances

  • Distinguishing communication style preferences to better understand and influence others
  • Determining your personal communication styles with the DiSC® profile
  • Identifying the strengths and limitations of your DiSC® profile
  • Using behavioral clues to determine others’ personal styles
  • Describing how to more effectively work with other styles

Strategically Applying a Communication System to Enhance Relationships

  • Differentiating between verbal and nonverbal communications
  • Assessing your own nonverbal traits and developing an improvement plan
  • Identifying criteria for establishing trust and building credibility
  • Using a communication model to conduct more effective conversations

Developing Active Listening Skills to Promote Better Work Relationships

  • Recognizing the role of listening in effective communications
  • Knowing when and how to acknowledge emotions and ideas
  • Applying effective listening techniques to own work situations

Communication Strategies to Help You Achieve Your Goals

  • Determining when to use open and closed-ended questions
  • Demonstrating and applying the effective use of informing, directing and criticizing

Productively Managing Conflict

  • Using and applying the AEIOU model to assertively build shared expectations
  • Determining your own conflict style using the Thomas-Kilmann Conflict Mode Instrument
  • Developing an action plan to apply these techniques to your own work situations


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Netherlands facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
17 november 2024
Amsterdam, Rotterdam
2 Days
Classroom / Virtual Classroom
17 november 2024
Amsterdam, Rotterdam
2 Days
Classroom / Virtual Classroom
26 november 2024
Amsterdam, Rotterdam
2 Days
Classroom / Virtual Classroom
26 november 2024
Amsterdam, Rotterdam
2 Days
AMA2576: Communication and Interpersonal Skills for Technical Professionals Training Course in Netherlands

The Netherlands, which is also informally known as Holland, is a country located in Northwestern Europe with overseas territories in the Caribbean. The four largest cities are Amsterdam, Rotterdam, The Hague and Utrecht. Amsterdam is the country's most populous city and the nominal capital, while The Hague holds the seat of the States General, Cabinet and Supreme Court. Rotterdam is the second largest city and has the largest port in Europe. The importance of the Netherlands for Europe is so huge that it cannot be ignored. The country is a founding member of the European Union, Eurozone, G10, NATO, OECD, and WTO.

The tourist attractions of the Netherlands are windmills, canals, and tulips. Canals are an important part of Amsterdam's cityscape and Keukenhof, the Garden of Europe, is the largest public garden in the world. The National Museum Rijksmuseum and the Anne Frank House are must-see places in the Netherlands.

Enhance your IT skills with our comprehensive array of courses, spanning programming, software development, data science, and project management. Benefit from the convenience of choosing your preferred location in Netherlands as our experienced instructors deliver interactive training and real-world insights.
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