Introduction to Copilot in Microsoft Dynamics 365 Sales Training in Netherlands

  • Learn via: Classroom
  • Duration: 1 Day
  • Level: Fundamentals
  • Price: From €1,293+VAT
We can host this training at your preferred location. Contact us!

This is a short 1-day course to introduce the new AI tool of Microsoft Copilot to the Dynamics platform. Specifically, we look at Dynamics 365 Copilot within the Sales application. This course will also look at the technical setup of Dynamics 365 Copilot.

Delegates should be familiar with cloud technology and some experience of the Power Platform will be an advantage.

Please note: Learners attending this course virtually will be required to have two screens and have a common web browser installed such as Microsoft Edge or Google Chrome.

  • What is Microsoft Dynamics 365 Copilot?
  • Configuring Microsoft Dynamics 365 Copilot.
  • Exploring how Microsoft Dynamics 365 Copilot Sales work
  • Introducing Copilot in other Dynamics 365 Apps.

Module 1. What is Microsoft Dynamics 365 Copilot?

  • Overview of Microsoft Dynamics 365
  • Overview of Microsoft Copilot
  • How Copilot can be useful within Microsoft Dynamics 365 Sales
  • Investigate how Microsoft is committed to responsible AI

Module 2. Configuring Microsoft Dynamics 365 Copilot for Sales

  • The Main Steps for Configuring Copilot for Sales
  • Integrate Dynamics 365 with Exchange (SSS)
  • Install Copilot for Sales
  • Configure Microsoft Copilot for the Power Platform environment
  • Configure Copilot in Dynamics 365 Sales
  • Configure Copilot in Microsoft Teams

Module 3. Explore how Copilot in Dynamics 365 Sales works.

  • Use Copilot in Dynamics 365 Sales
  • Use Copilot in Microsoft Outlook
  • Collaborate with Microsoft Teams

Module 4. introducing Copilot in other Dynamics 365 Applications.

  • Introducing Copilot in Dynamics 365 Customer Service.
  • Introducing Copilot in Dynamics 365 Field Service.


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Netherlands facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
29 november 2024
Amsterdam, Rotterdam
€1,293 +VAT Book Now
Classroom / Virtual Classroom
09 december 2024
Amsterdam, Rotterdam
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Classroom / Virtual Classroom
29 november 2024
Amsterdam, Rotterdam
€1,293 +VAT Book Now
Classroom / Virtual Classroom
14 januari 2025
Amsterdam, Rotterdam
1 Day
Classroom / Virtual Classroom
09 december 2024
Amsterdam, Rotterdam
€1,293 +VAT Book Now
Classroom / Virtual Classroom
08 februari 2025
Amsterdam, Rotterdam
1 Day
Classroom / Virtual Classroom
14 januari 2025
Amsterdam, Rotterdam
1 Day
Classroom / Virtual Classroom
08 februari 2025
Amsterdam, Rotterdam
1 Day
Introduction to Copilot in Microsoft Dynamics 365 Sales Training Course in Netherlands

The Netherlands, which is also informally known as Holland, is a country located in Northwestern Europe with overseas territories in the Caribbean. The four largest cities are Amsterdam, Rotterdam, The Hague and Utrecht. Amsterdam is the country's most populous city and the nominal capital, while The Hague holds the seat of the States General, Cabinet and Supreme Court. Rotterdam is the second largest city and has the largest port in Europe. The importance of the Netherlands for Europe is so huge that it cannot be ignored. The country is a founding member of the European Union, Eurozone, G10, NATO, OECD, and WTO.

The tourist attractions of the Netherlands are windmills, canals, and tulips. Canals are an important part of Amsterdam's cityscape and Keukenhof, the Garden of Europe, is the largest public garden in the world. The National Museum Rijksmuseum and the Anne Frank House are must-see places in the Netherlands.

Enhance your IT skills with our comprehensive array of courses, spanning programming, software development, data science, and project management. Benefit from the convenience of choosing your preferred location in Netherlands as our experienced instructors deliver interactive training and real-world insights.
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