This training aims to equip participants with practical negotiation and persuasion skills that can be applied in business and daily interactions. Through theory and interactive practice, learners will build confidence, develop persuasive communication techniques, and master the art of win-win negotiations.
Executives and middle-level managers
Professionals in sales, procurement, HR, and project management
Individuals seeking to improve influence and negotiation capabilities in their careers
Effective Communication: Develop skills for clear, impactful, and assertive dialogue
Persuasion Techniques: Learn psychological methods to influence others ethically
Strategic Negotiation: Identify different negotiation styles and adapt accordingly
Conflict Resolution: Manage and resolve disputes with confidence and diplomacy
Decision-Making: Make rational, risk-aware, and time-efficient decisions
Confidence Building: Handle negotiation settings with self-assurance and clarity
Verbal & nonverbal communication tools
Active listening and empathy
Constructive feedback techniques
Overcoming communication barriers
Stages of persuasion
Persuasion strategies (social proof, authority, scarcity, etc.)
How to resist persuasion
Compelling presentation skills
Negotiation types (competitive, collaborative, compromising)
Planning for negotiation
Win-win frameworks
Negotiation tactics and practice
Understanding conflict types and sources
Resolution techniques and tools
Mediation and reconciliation methods
Structured decision-making processes
Risk and alternatives assessment
Group vs. individual decision scenarios
Role-playing exercises
Real-world scenario simulations
Group discussions and peer feedback