1 Course Introduction
- Introductions and course logistics
- Course objectives
2 Introduction to Troubleshooting
- Define the scope of troubleshooting
- Use a structured approach to solve configuration and operational problems
- Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient
3 Troubleshooting Tools
- Identify the utilities and tools used to run commands
- Identify how to access the vSphere ESXi shell
- Run commands to view, configure, and manage vSphere components
- Use Standalone ESXCLI for troubleshooting
- Run ESXCLI commands from the Standalone ESXCLI tool
- Use Data Center CLI commands for troubleshooting
- Run commands to view, configure, and manage your vSphere components
- Identify the best tool to use for CLI troubleshooting
- Locate important log files
- Identify how to use log files in troubleshooting
- Describe the benefits and capabilities of VMware Skyline™
- Explain how VMware Skyline works at a high-level
- Identify the types of health information provided by Skyline™ Health
- Identify uses for VMware Skyline™ Advisor
- Describe the support bundle REST API
- Use the support bundle REST API
4 Troubleshooting Virtual Networking
- Analyze and troubleshoot standard switch problems
- Analyze and troubleshoot virtual machine connectivity problems
- Analyze and troubleshoot management network problems
- Analyze and troubleshoot distributed switch problems
5 Troubleshooting Storage
- Recognize components in the vSphere storage architecture
- Identify the possible causes of problems in the various types of datastores
- Analyze the common storage connectivity and configuration problems and discuss the possible causes
- Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
- Analyze log file entries to identify the root cause of storage problems
- Use ESXi and Linux commands to troubleshoot storage problems
- Investigate ESXi storage issues
- Troubleshoot virtual machine snapshots
- Troubleshoot storage performance problems
- Recognize how multipathing works
- Identify the common causes of missing paths
- Resolve the missing path problems between hosts and storage devices
6 Troubleshooting vSphere Clusters
- Identify and troubleshoot potential vSphere HA problems
- Analyze and solve vSphere potential vMotion problems
- Diagnose and troubleshoot potential vSphere DRS problems
7 Troubleshooting Virtual Machines
- Describe virtual machine files
- Identify, analyze, and solve virtual machine snapshot problems
- Discuss virtual machine files and disk content IDs
- Troubleshoot virtual machine power-on problems
- Identify possible causes and troubleshoot virtual machine connection state problems
- Diagnose and recover from VMware Tools™ installation failures
8 Troubleshooting vCenter Server and ESXi
- Analyze and resolve vCenter service problems
- Diagnose and troubleshoot vCenter database problems
- Use vCenter appliance shell and the Bash shell to identify and solve problems
- Identify and troubleshoot ESXi host problems
D. D.
ERICSSON
Another virtual training with Bilginc :) We love virtual traninings, we attend trainings with our other colleagues from different countries. So we really enjoy virtual trainings. And I would like to thank our trainer, he is a great trainer.
Ö. G.
ERICSSON
It was a well-organized and an inspiring training on a virtual environment and our trainer was so eager to share his experiences with us. We loved him. Thank you for this great training!
D. D.
ERICSSON
Another virtual training with Bilginc :) We love virtual traninings, we attend trainings with our other colleagues from different countries. So we really enjoy virtual trainings. And I would like to thank our trainer, he is a great trainer.
Ö. G.
ERICSSON
It was a well-organized and an inspiring training on a virtual environment and our trainer was so eager to share his experiences with us. We loved him. Thank you for this great training!