Managing and Leading

Manager to Leader
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
'Management is doing things right; leadership is doing the right things.' Peter Drucker. As the work-place becomes a collaborative and fast paced environment, organisational culture demands...
Manage Conflict and Difficult Situations
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
The speed at which organisations need to take new and improved value propositions to customers and clients is never slower. The digital age brings such change so rapidly the pressure is alwa...
ILM Level 5 Award in Leadership and Management
Level: Intermediate | Duration: 6 Days
  • Classroom
  • Virtual Classroom
  • Online
Please note if you started your ILM level 5 before January 2024, see here for the relevant information. Why invest in the ILM level 5 qualification? As a learner, you will be a time poor...
Leading Successful Change
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
The digital age is characterised by the rapid pace and volume of change along with uncertainty, fragility, and complexity. Most people now operate with wider roles (which may include functio...
Finance for Non-Financial Managers
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
'Rule No.1: never lose money. Rule No.2: never forget rule No.1.' Warren Buffett – American Buinessman and Investor Managers today are increasingly expected to understand and manage the fi...
Leadership Presence
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Our QA point of view is that in the digital age, developing leadership presence is needed across more hierarchical levels and is also more difficult; given more demanding followers, strategy...
Business Relationship Management Professional (BRMP)
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
The Business Relationship Management Professional (BRMP) training and certification program is a comprehensive foundation level qualification, produced by the Business Relationship Managemen...
ILM Level 5 Certificate in Coaching and Mentoring
Level: Expert | Duration: 8 Days
  • Classroom
  • Virtual Classroom
  • Online
Coaching and mentoring managers is essential for the development of a high performing, collaborative business. Establishing a core of effective managers who can develop staff and communicate...
ILM Level 3 Award in Leadership and Management
Level: Intermediate | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
Please note if you started your ILM level 3 before January 2024, see here for the relevant information. Why invest in the ILM level 3 qualification? As a learner, you will sense that bec...
Stepping up to Management
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
As people ultimately fuel growth, developing your own talent is a competitive strategy for the digital age. Our QA point of view is that modern managing is more challenging, as staff expect...
Core Strengths: Results through Relationships®
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn how to build a workplace where relationships thrive People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult – but relat...
Introduction to Emotional Intelligence
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Emotional intelligence is the key to success inside and outside the workplace. People with high emotional intelligence are able to navigate the hybrid world of work with greater resilience, b...
Developing your Emotional Intelligence
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Modern workplaces are hybrid, diverse, and fast-evolving. Advanced emotional intelligence (EI) techniques help you stay calm under pressure, foster trust across boundaries, and steer challeng...
Developing Your Resilience
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Building Resilience is a three-hour workshop designed to help participants develop the mindset and strategies needed to navigate challenges with confidence. This interactive session explores...
Developing your Communication Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This workshop builds on communication fundamentals to equip professionals with advanced strategies for engaging diverse audiences, managing complex conversations, and ensuring clarity in coll...
Developing your Coaching Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This advanced course builds upon foundational coaching principles to develop deeper expertise in workplace coaching. Participants will explore how to adapt coaching techniques for a wide rang...

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