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This 3-day instructor-led course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Order Management.

The course begins with an introduction of order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.

Audience: Order Management developers and implementers

Before taking this course, students should have completed:

6F101G – Configuring Participant Modeling, Process Modeling, and User Security instructor-led course

After completing this course, students should be able to:

Configure rules related to inventory in the Global Inventory Visibility application of Sterling Selling and Fulfillment Foundation.
Configure business rules related to Sales Orders including, order creation, modification, and monitoring in the Distributed Order Management application of Sterling Selling and Fulfillment Foundation.
Configuring sourcing and scheduling rules for an order.
Configure rules related to resource pools and resource capacity to fulfill service requests.
Configure payment processing-related rules such as payment types, financial rules, authorization and invoicing rules.

Course Overview

Unit 1: Order Management Basics

Lesson 1.1: Order Management Overview
Lesson 1.2: Inventory Management
Exercise 1.2.1: Inventory Management

Unit 2: Order-related Configuration

Exercise 2.1.1: Sales Order Specific Configuration
Lesson 2.2: Sourcing and Scheduling Rules Configuration
Exercise 2.2.1: Sourcing and Scheduling Rules Configuration
Lesson 2.3: Order Fulfillment Rules Configuration
Exercise 2.3.1: Fulfilling an Order

Course Wrap Up

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

21 September 2024