We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Republic of the Philippines facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 January 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

20 February 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

06 March 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

11 March 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

12 March 2025 (2 Days)
Quezon City, Manila, Davao City
Classroom / Virtual Classroom

Advanced Lean Techniques & Understanding Customers Training Course in Philippines

The Philippines, officially the Republic of the Philippines, is an island country of Southeast Asia. The island country is located in the western Pacific Ocean, and consists of approximately 7.640 islands. And those islands are categorized under three main geographical divisions: Mindanao, Luzon and Visayas. Manila is the capital city of the Philippines and the resort island in the Western Visayas region, Boracay is one of the most popular vacation spots.

The climate of the Philippines is tropical and monsoonal. From May to October, rain-bearing winds blow from the southwest while drier winds come from the northeast from November to February. That's why the best time to visit the Philippines is during the dry season between November and April.

Discover a wealth of IT courses tailored to your needs, encompassing programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Let our experienced instructors guide you through hands-on training and offer valuable insights at any location of your preference within Philippines.

Advanced Lean Techniques & Understanding Customers Training in Republic of the Philippines

Prerequisites

What You Will Learn

Outline

Upcoming Trainings