Digital Productivity and Integration Leaders

Skills Hack - Customer Experience
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.” Joey Coleman, Experience This!...
Maximising Customer Satisfaction in a Technical Environment
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any organisation and how excellent customer service fits into you...
Leading Virtual Teams
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course will give managers the best practice for leading remote teams and help you adapt your leadership and management style for a virtual team. Those teams with strong virtual leadersh...
M365 Digital Productivity: Lose the Paper Trail - Planning
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for anyone who struggles to plan, organise and manage their time during the working week and anyone who feels overloaded in their work. This course is also for people...
M365 Digital Productivity: Being Organised in a Virtual World
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for anyone who is struggling to organise their work life and trying to understand how the new Microsoft 365 apps can help them to become more coordinated. ...
Mastering Adobe Photoshop
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This two-day course covers all the key features of Adobe Photoshop that you are likely to need so that you can get started editing and manipulating digital imagery using this powerful piece...
Microsoft SharePoint Online For Site Owners
Level: Intermediate | Duration: 4 Days
  • Classroom
  • Virtual Classroom
  • Online
The goal of this course is to provide you with the knowledge required as a site administrator or owner of Microsoft SharePoint sites to create, configure and manage SharePoint Sites in Offic...
M365 Digital Productivity: Generating Ideas in a Virtual World
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for any user who is struggling to facilitate creative ideas sessions in a virtual environment. ...
Core Strengths: Results through Relationships®
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn how to build a workplace where relationships thrive People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult – but rela...
ITIL® 4 Specialist: Sustainability in Digital & IT
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. COP 26 - November 2021 – This is the decade tha...
Microsoft Dynamics 365 Business Central Functional Consultant (MB-800)
Level: Expert | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing busines...
ITIL® 4 Specialist: Acquiring & Managing Cloud Services
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The course is based around the customer jou...
Microsoft Office Pick and Mix
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Introduce your staff to time-saving and productivity-boosting features in Microsoft Office using our bite-size sessions. Just choose 3 sessions (delivered over 1 day) from the extensive list...
Introduction to Copilot for Microsoft 365 for business users
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This one-day course is designed to help business users understand the basics of Microsoft Copilot for Microsoft 365, a productivity tool that uses artificial intelligence to provide real-tim...
Mastering Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Mastering Microsoft Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals- Hands on This 3 day course is for IT professionals deploying or considering Microsoft...
Craft effective prompts for Microsoft 365 Copilot (MS-4005)
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
In this half-day course, you will explore some of the functionality of Copilot for Microsoft 365 and then expand on that by investigating how to improve Copilot prompts for better results....
Empower your workforce with Microsoft 365 Copilot Use Cases (MS-4004)
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
In this half-day course, you will explore some of the functionality of Copilot for Microsoft 365 and then expand on that by looking at different use cases and how Copilot might assist in spe...
Get Started with Microsoft For Security Copilot
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn about Microsoft Copilot for Security, an AI-powered security analysis tool that enables analysts to process security signals and respond to threats at a machine speed, and the AI conce...
Copilot for Microsoft 365 Interactive Experience for Executives
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Discover how Microsoft Copilot for Microsoft 365 elevates workplace productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting conte...
Microsoft 365 Copilot User Enablement Specialist (MS-4007)
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan. ...

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