Making the Transition from Staff Member to Supervisor Eğitimi

  • Eğitim Tipi: Classroom / Virtual Classroom / Online
  • Süre: 2 Gün
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Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.


In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

There are no prerequisites for this course.

Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioral style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Learning Objectives

Establish Credibility as a New Supervisor with Your Boss, Peers, and Team


Members

Leverage Behavioral Style to Improve Relationships with Your Boss, Peers, and Team Members

Utilize Management Strategies That Promote Effective Member Motivation, Performance Management, and Delegation

Improve Workplace Time Management and Conflict Resolution Effectiveness


Setting Yourself Up for Success

Distinguish Between the Roles of Individual Contributor and Supervisor

Describe the Three Phases of Change

Discuss the Challenges and Pitfalls for New Supervisors

Explain What Your Organization and Critical Stakeholders Expect of You in


Your New Role

Identify Short-Term Wins and Critical Issues to Be Addressed

Identify Expectations Versus Personal Development Needs


Leveraging Your Behavioral Style

Determine Your Leadership Characteristics

Identify Your Behavioral Style

Identify the Behavioral Styles of Others

Distinguish Behavioral Clues That Identify a Person’s Behavioral Style

Identify Behavioral Styles for Bosses, Peers, and Staff Members

Develop Adapting Strategies to Interact Effectively with Bosses, Peers, and Staff Members


Managing Employee Performance

Set SMART Goals for Yourself and Others

Use a Five-Step Model to Train Your Employees

Deliver Feedback That Is Both Supportive and Corrective

Distinguish Employee’s Current Skills Versus Needed Skills


Managing Conflict

Differentiate Between Conflict and Disagreement

Acknowledge That Some Conflicts May Make a Positive Image

Describe Techniques and What to Say to Defuse a Conflict


Delegating Work to Your Team

Apply Effective Delegation Techniques

Assess Personal Barriers to Delegation

Develop a Delegation Plan to Use with Team Members


Managing Your Time

Describe the Time Priority Model for Time Management

Identify Strategies to Manage Your Time Effectively and Protect One’s Time from Infringement by Others


High-Impact Action Planning

Identify Three High-Impact Action Items for Immediate Attention Back at Work

Develop a SMART Goals for Each of These Action Items

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