This instructor-led Transform Ideas into Action with Copilot Chat (Basic) (MS-4023) Training in South Africa provides a hands-on introduction to Microsoft 365 Copilot Chat. Learners will:
Launch and navigate Copilot Chat,
Craft context-aware prompts,
Embed AI-powered collaboration tools into workflows.
Through real-world labs and simulations, participants will discover how Copilot Chat streamlines communication, document creation, and data analysis securely and effectively.
Basic knowledge of Microsoft 365 apps (Word, Excel, Teams, Outlook)
Familiarity with cloud-based collaboration in Microsoft 365 environments
IT professionals, collaboration leads, and business users adopting Copilot Chat
Individuals driving AI-enhanced productivity while maintaining governance standards
By the end of this Transform Ideas into Action with Copilot Chat (Basic) (MS-4023) Training in South Africa, you will have gained knowledge and skills in the following areas:
Use Copilot Chat across supported apps (desktop & online)
Write prompts that deliver accurate and context-aware responses
Streamline workflows (document creation, email, data visualization, scheduling)
Integrate Copilot Chat into Teams for collaboration
Apply secure and responsible AI practices
1. Introduction to Copilot Chat
Features, benefits, and integration within Microsoft 365
Common use cases for individuals and teams
Permissions, tenant setup, and access configuration
2. Prompt Engineering Best Practices
Writing effective, context-aware prompts
Managing context, follow-ups, and iterations
Evaluating AI outputs for tone, accuracy, and relevance
3. Productivity Across Microsoft 365 Apps
Outlook: Drafting, summarizing, refining emails
Word: Creating outlines and structured content
Excel: Generating summaries and visualizations
Calendar: Automating scheduling and follow-ups
4. Real-Time Collaboration with Teams
Using Copilot Chat during meetings
Summarizing discussions and action items
AI-powered co-authoring in real time
5. Governance, Compliance & Security
Microsoft 365 security features for Copilot Chat
Privacy and compliance best practices
Managing permissions and AI usage policies
6. Hands-On Labs
Persona-based scenarios (marketing, finance, etc.)
Prompt design improvement exercises
Guided instructor feedback
7. Wrap-Up & Next Steps
Review of key skills
Intro to advanced features (Graph, Power Automate)
Resources for ongoing learning
Experience Transform Ideas into Action with Copilot Chat (Basic) (MS-4023) in South Africa through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.
Experience Transform Ideas into Action with Copilot Chat (Basic) (MS-4023) through face-to-face Classroom Based training in South Africa. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.
Arrange Transform Ideas into Action with Copilot Chat (Basic) (MS-4023) in South Africa as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.
Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.
South Africa is the most advanced technological market on the continent, with Cape Town and Johannesburg acting as world-class centers for fintech, telecommunications, and digital entrepreneurship. Cape Town’s vibrant tech scene, often called 'Silicon Cape,' attracts international venture capital and research talent, while Johannesburg remains the industrial and financial heart of technical innovation. The country's top universities, including the University of Cape Town and Wits, provide a strong academic foundation for research in Artificial Intelligence and Big Data. Our educational frameworks in South Africa focus on equipping the professional workforce with the high-level skills needed to manage complex enterprise infrastructures. We provide elite training in Cybersecurity, Enterprise Architecture, and Data Science to support South Africa's leading role in the global digital economy.
