Leadership and Business Skills (inc TAP)

Assert Yourself and Build Confidence
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Assert Yourself and Build Confidence is a two-day immersive workshop that empowers participants to communicate with clarity and authenticity in both personal and professional contexts. Throug...
Present with Impact
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Present with Impact: Build confidence in design and delivery to make your message stick Presenting effectively is no longer about simply delivering information—it’s about crafting a message t...
Business Writing Essentials
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Business writing essentials: Tools, techniques and confidence to write with clarity and impact Are you ready to elevate your business communication skills? Our one-day business writing essent...
Solve Problems and Make Decisions
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This course provides an introduction to practical problem solving techniques and structured creative thinking tools and you will learn how to confront challenges from a different perspective....
Influencing and Persuading
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
In the digital age, where drivers for change can come from anywhere and fast, influencing and persuading across a network at speed and with conviction contributes to performance. In modernisi...
Organising Work and Time
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This one-day practical workshop helps professionals regain control in high-pressure, fast-paced work environments. Participants explore how to make deliberate, informed decisions about where...
Results through Relationships®
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn how to build a workplace where relationships thrive People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult – but relat...
Introduction to Emotional Intelligence
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Emotional intelligence is the key to success inside and outside the workplace. People with high emotional intelligence are able to navigate the hybrid world of work with greater resilience, b...
Customers First
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Exceptional customer service goes beyond addressing needs—it’s about creating memorable experiences that inspire trust and loyalty. Customers First is a one-day, immersive workshop designed t...
Developing your Communication Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Modern workplaces demand clear, adaptable, and purposeful communication. This practical workshop equips professionals to recognize and address the pressures that disrupt messages, adapt style...
Developing your Coaching Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This practical, interactive session builds confidence in adapting coaching conversations to a broader range of coachee challenges and working styles. Learners revisit core coaching principles...
Developing your Stakeholder Management Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This practical 3-hour session builds on the fundamentals to strengthen stakeholder engagement skills. Learners explore how relationships shift over time, how to spot and respond to resistance...
Developing your Influencing and Engagement Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Influencing skills are vital for gaining buy-in, fostering collaboration, and ensuring effective communication in today’s hybrid workplaces. This 90-minute interactive session introduces the...
Developing your Creative Thinking Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This three-hour workshop builds on the fundamentals of creative thinking, introducing advanced techniques and collaborative methods for transforming imaginative ideas into actionable solution...
Developing your Analytical Thinking Skills
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This three-hour workshop expands on the fundamentals of analytical thinking, focusing on more complex and data-intensive problem-solving. Participants will explore advanced frameworks, data i...

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