Leadership and Business Skills (inc TAP)

Assert Yourself and Build Confidence
Level: Fundamentals | Duration: 2 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Assert Yourself and Build Confidence is a two-day immersive workshop that empowers participants to communicate with clarity and authenticity in both personal and professional contexts. Through reflec...
Present with Impact
Level: Fundamentals | Duration: 2 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Effective presentations are about much more than sharing information. They are opportunities to influence decisions, inspire action, build credibility, and create lasting engagement with an audience.T...
Business Writing Essentials
Level: Fundamentals | Duration: 1 Day
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Practical tools, techniques and confidence for clear and impactful business writingWould you like to communicate more effectively through your writing at work? This one-day Business Writing Essentials...
Solve Problems and Make Decisions
Level: Fundamentals | Duration: 2 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This training provides an introduction to practical problem-solving techniques and structured creative thinking tools. Participants will learn how to approach challenges from different perspectives an...
Influencing and Persuading
Level: Fundamentals | Duration: 2 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Influencing and persuading others are essential capabilities in today's workplace. Professionals are increasingly expected to lead initiatives, shape decisions, gain commitment, and work effectively a...
Organising Work and Time
Level: Fundamentals | Duration: 1 Day
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This one-day practical workshop helps professionals regain control in high-pressure, fast-paced work environments. Participants explore how to make deliberate, informed decisions about where to inves...
Introduction to Emotional Intelligence
Level: Fundamentals | Duration: 1 Day
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Emotional intelligence is the key to success inside and outside the workplace. People with high emotional intelligence are able to navigate the hybrid world of work with greater resilience, building...
Developing your Emotional Intelligence
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Modern workplaces are hybrid, diverse, and fast-evolving. Advanced emotional intelligence (EI) techniques help you stay calm under pressure, foster trust across boundaries, and steer challenging conv...
Customers First
Level: Fundamentals | Duration: 1 Day
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Exceptional customer service goes beyond addressing needs—it’s about creating memorable experiences that inspire trust and loyalty. Customers First is a one-day, immersive workshop designed to help p...
Developing your Resilience
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This practical 3-hour session builds on core resilience skills to help learners respond constructively to everyday pressures. Using realistic workplace scenarios and evidence-based tools, the session...
Developing your Communication Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Strong communication skills are essential for success in today’s workplace. This practical and interactive workshop helps participants understand the factors that impact communication effectiveness, a...
Developing your Coaching Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This practical and highly interactive workshop is designed to help professionals strengthen their coaching capabilities and adapt coaching conversations to a wider range of workplace situations and in...
Developing your Stakeholder Management Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
Successful projects and business initiatives depend not only on technical expertise but also on the ability to engage stakeholders effectively. Stakeholder priorities, influence, and expectations ofte...
Developing your Influencing and Engagement Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
In today’s workplace, successful influence isn’t just about what you say — it’s about how you engage, handle resistance, and inspire action across teams and functions.This 3-hour interactive session e...
Developing your Creative Thinking Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This 3-hour interactive workshop goes beyond the basics of creativity and introduces advanced frameworks for turning innovative ideas into real-world results.Participants will explore and evaluate cre...
Developing your Analytical Thinking Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This three-hour interactive workshop builds upon the fundamentals of analytical thinking,focusing on advanced, data-driven frameworks and real-world collaboration strategies for complex problem solvin...
Developing your Strategic Thinking Skills
Level: Intermediate | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
This interactive workshop is designed to help professionals strengthen their strategic thinking capabilities and improve long-term decision-making. Participants explore the mindsets, behaviors, and co...
Emergenetics: Meeting of the Minds for Teams
Level: Fundamentals | Duration: 1 Day
  • Online Instructor-Led
  • Classroom Based
  • Onsite
As organisations embrace hybrid and remote collaboration, effective communication, trust, and team synergy have become essential.Emergenetics®: Meeting of the Minds for Teams is a highly participative...
CMI Level 5 in Consultancy
Level: Intermediate | Duration: 8 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
The CMI Level 5 Certificate in Professional Consulting, delivered by Austin Elliot and accredited by the Chartered Management Institute (CMI), equips current and aspiring consultants with essential co...
Emergenetics: Meeting of the Minds
Level: Fundamentals | Duration: 3 Days
  • Online Instructor-Led
  • Classroom Based
  • Onsite
In a world where teams increasingly collaborate across hybrid and remote environments, self-awareness, communication, and team synergy are more critical than ever.The Emergenetics® – Meeting of the Mi...

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