This two day course bridges ITIL theory and real environment practice specifically for Change Enablement. Participants will work with an instructor through tools, considerations, and actionable steps to implement, improve or assess the Change Enablement (Change Management) practice in their organisation.
Prerequisites
An ITIL® 4 Foundation certificate is preferred, although a basic understanding of ITIL will also be sufficient.
Target audience
This course is suitable for anyone responsible for or interested in change activities within their organisation—regardless of role or structure.
























