AMA2925 Leading in a Diverse, Equitable and Inclusive Culture Training in Switzerland

• Understand the Business Case for Diversity and Inclusion
• Define Diversity and Inclusion and Describe Their Influence on Day-to-Day Interactions and Decision-Making Processes
• Recognize the Manner in Which Culture Impacts Our Behaviors, Beliefs, Perceptions, and Responses to Others
• Understand the Impact of Culture on the Way We Communicate, Build Relationships, and Lead Teams
• Demonstrate the Ability to Engage in Difficult Conversations and Manage Conflict
• Develop Cross-Cultural Competencies and Messaging Skills That Move Us to Commitment and Action
• Develop a Personal Vision to Apply Seminar Learning That Embraces Diversity and Supports an Inclusive Environment

Introduction to Diversity and Inclusion

• Establish a Common Language Through Definitions
• Understand the Business Imperative for Diversity and Inclusion in the Workplace
• Reflect on the Multidimensional, Multicultural Aspects of Individual Identity

Bridging Communication Differences

• Identify Communication Style
• Recognize Obstacles That May Hinder Communication
• Apply Listening and Empathy to Bridge Differences
• Understand and Recognize Microinequities
• Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With

Leading a Successful Multicultural Team

• Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
• Master the Art of Inclusive Meetings
• Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
• Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
• Identify Leadership Challenges

Dialogue: Having Difficult Conversations

• Use a Model to Hold Difficult Conversations
• Identify Characteristics of Debate, Discussion, and Dialogue
• Practice Dialogue in Conversations

Your Vision and Plan for an Inclusive Workplace

• Review the Seminar’s Key Tools and Takeaways
• Create an Inclusive Vision for Your Workplace
• Build an Inclusive Leader Action Plan