Communication and Interpersonal Skills for Technical Professionals Training in Switzerland

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

Recognize and manage differences between you and nontechnical professionals

Deliver clear messages to non-technical professionals

Apply verbal and nonverbal techniques to build shared understanding

Strategically apply a communication system to enhance relationships and achieve performance goals

Develop active listening skills that promote better work relationships

Get your points across in diverse communication contexts

Use influencing skills to complete projects faster and grow your reputation

Be able to productively manage conflict

Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.

All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

Identifying Differences Between Technical and Nontechnical Professionals

Recognizing the differences in communication needs/expectations of technical vs. nontechnical professionals

Understanding the impact of generational characteristics on communication within and outside of technical areas

Analyzing your own work situation based on communication needs and expectations


Interpersonal Strategies to Help You Get Your Points Across in Diverse Circumstances

Distinguishing communication style preferences to better understand and influence others

Determining your personal communication styles with the DiSC® profile

Identifying the strengths and limitations of your DiSC® profile

Using behavioral clues to determine others’ personal styles

Describing how to more effectively work with other styles


Strategically Applying a Communication System to Enhance Relationships

Differentiating between verbal and nonverbal communications

Assessing your own nonverbal traits and developing an improvement plan

Identifying criteria for establishing trust and building credibility

Using a communication model to conduct more effective conversations


Developing Active Listening Skills to Promote Better Work Relationships

Recognizing the role of listening in effective communications

Knowing when and how to acknowledge emotions and ideas

Applying effective listening techniques to own work situations


Communication Strategies to Help You Achieve Your Goals

Determining when to use open and closed-ended questions

Demonstrating and applying the effective use of informing, directing and criticizing


Productively Managing Conflict

Using and applying the AEIOU model to assertively build shared expectations

Determining your own conflict style using the Thomas-Kilmann Conflict Mode Instrument

Developing an action plan to apply these techniques to your own work situations



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
23 May 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
19 July 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
24 July 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
11 August 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
12 August 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
06 September 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
10 September 2024
Bern, Zürih, Cenevre
2 Days
Classroom / Virtual Classroom
12 September 2024
Bern, Zürih, Cenevre
2 Days
Communication and Interpersonal Skills for Technical Professionals Training Course in Switzerland

Switzerland, or officially known as the Swiss Confederation, is a federated country of central Europe. Because of its linguistic diversity, Switzerland is known by a variety of native names, such as Schweiz, Suisse, Svizzera and Svizra. While Bern is the administrative capital, Lausanne is the judicial centre of Switzerland. Zurich, Geneva and Basel are bases of some important international organisations such as the WTO, the WHO and FIFA. The country is well-known for its high welfare; Switzerland has the highest nominal wealth per adult.

Alongside the beautiful scenery, tourists visit Switzerland for the country's cultural attractions. There are many museums, galleries and historic buildings within popular cities such as Zurich, Geneva, and Lausanne. One of the most popular things to do is a train journey to the Top of Europe; Jungfraujoch. The longest glacier in Europe, the Great Aletsch Glacier begins at Jungfraujoch, and is also a UNESCO World Heritage Site.

Experience a paradigm shift in IT training with Bilginç IT Academy as we cater to the specific needs of Switzerland. Our training catalog showcases an array of Certification Exam preparation courses and accredited corporate training options, all delivered with innovative methodologies that will transform your learning journey.
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