Effective Facilitation for Business Analysts Training in Switzerland

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

New & Exclusive - Acquire the facilitation skills necessary to effectively manage requirements meetings and workshops.

Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops.

In this highly interactive two-day course, you'll gain the skills to be an effective facilitator - one who can help stakeholders define their needs and form quantifiable requirements. You'll learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making. You will have the opportunity to practice these techniques in a safe environment with a trained facilitator who will give you relevant, timely feedback. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis. You will leave class with the confidence to facilitate a meeting from the planning stages, motivating group participation, building consensus, maintaining session focus, and evaluating results for lessons learned.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.



Who Should Attend?

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

  • The role of facilitation in business analysis
  • Plan a facilitated meeting
  • Create an agenda and risk analysis
  • Use the appropriate facilitation techniques in a meeting
  • Plan for and facilitate in a virtual meeting environment
  • Use advanced brainstorming, analysis, and decision-making techniques
  • Manage conflict in a facilitated meeting

1. Facilitation Basics

  • What Facilitation Is
  • The Role of the Facilitator
  • To Facilitate or Not to Facilitate?
  • Benefits of Facilitation
  • Facilitation in Business Analysis

2. Planning a Facilitated Meeting

  • Why Planning is Critical
  • Defining the Purpose
  • The Facilitated Meeting Planning Worksheet
    • Key Characteristics of Participants
    • Meeting Risks and Responses

3. Facilitation Techniques

  • Building an Agenda
  • Techniques for Facilitated Meetings
    • Brainstorming
    • Gap Analysis
    • T-Charts (or Force Field Analysis)
    • Model Types
    • Impact/Effort Grid
    • Multi-Voting

4. Conducting a Meeting

  • Facilitation Actions
  • Facilitation Behaviors

5. Virtual Meetings

  • Challenge of Teleconferences and Web-Conferences
  • Meeting with Dispersed Participants
  • Best Practices for Virtual Meetings

6. More Techniques for Facilitation

  • Brainwriting (Anonymous Brainstorming)
  • Root Cause Analysis
  • Criteria-Based Grid
  • How Various Models Can be Used with Groups

7. Managing Conflict

  • Understanding Conflict
  • Good vs. Bad Conflict
  • Resolving Conflict between Participants
  • Resolving Conflict between Participant and Facilitator

Exercises:

  • Complete a Facilitation Meeting Plan
  • Create Meeting Agenda
  • Practice Facilitating Multiple Meetings
  • Practice Root Cause Analysis
  • Complete a Criteria-Based Grid



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

07 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
10 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
14 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
27 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
22 Mart 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
26 Mart 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
01 Nisan 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
07 Nisan 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom
Effective Facilitation for Business Analysts Training Course in Switzerland

Switzerland, or officially known as the Swiss Confederation, is a federated country of central Europe. Because of its linguistic diversity, Switzerland is known by a variety of native names, such as Schweiz, Suisse, Svizzera and Svizra. While Bern is the administrative capital, Lausanne is the judicial centre of Switzerland. Zurich, Geneva and Basel are bases of some important international organisations such as the WTO, the WHO and FIFA. The country is well-known for its high welfare; Switzerland has the highest nominal wealth per adult.

Alongside the beautiful scenery, tourists visit Switzerland for the country's cultural attractions. There are many museums, galleries and historic buildings within popular cities such as Zurich, Geneva, and Lausanne. One of the most popular things to do is a train journey to the Top of Europe; Jungfraujoch. The longest glacier in Europe, the Great Aletsch Glacier begins at Jungfraujoch, and is also a UNESCO World Heritage Site.

Experience a paradigm shift in IT training with Bilginç IT Academy as we cater to the specific needs of Switzerland. Our training catalog showcases an array of Certification Exam preparation courses and accredited corporate training options, all delivered with innovative methodologies that will transform your learning journey.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.