Introduction to Copilot in Microsoft Dynamics 365 Sales Training in Switzerland

  • Learn via: Classroom
  • Duration: 1 Day
  • Level: Fundamentals
  • Price: From €1,293+VAT
We can host this training at your preferred location. Contact us!

This is a short 1-day course to introduce the new AI tool of Microsoft Copilot to the Dynamics platform. Specifically, we look at Dynamics 365 Copilot within the Sales application. This course will also look at the technical setup of Dynamics 365 Copilot.

Delegates should be familiar with cloud technology and some experience of the Power Platform will be an advantage.

Please note: Learners attending this course virtually will be required to have two screens and have a common web browser installed such as Microsoft Edge or Google Chrome.

  • What is Microsoft Dynamics 365 Copilot?
  • Configuring Microsoft Dynamics 365 Copilot.
  • Exploring how Microsoft Dynamics 365 Copilot Sales work
  • Introducing Copilot in other Dynamics 365 Apps.

Module 1. What is Microsoft Dynamics 365 Copilot?

  • Overview of Microsoft Dynamics 365
  • Overview of Microsoft Copilot
  • How Copilot can be useful within Microsoft Dynamics 365 Sales
  • Investigate how Microsoft is committed to responsible AI

Module 2. Configuring Microsoft Dynamics 365 Copilot for Sales

  • The Main Steps for Configuring Copilot for Sales
  • Integrate Dynamics 365 with Exchange (SSS)
  • Install Copilot for Sales
  • Configure Microsoft Copilot for the Power Platform environment
  • Configure Copilot in Dynamics 365 Sales
  • Configure Copilot in Microsoft Teams

Module 3. Explore how Copilot in Dynamics 365 Sales works.

  • Use Copilot in Dynamics 365 Sales
  • Use Copilot in Microsoft Outlook
  • Collaborate with Microsoft Teams

Module 4. introducing Copilot in other Dynamics 365 Applications.

  • Introducing Copilot in Dynamics 365 Customer Service.
  • Introducing Copilot in Dynamics 365 Field Service.


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
29 Kasım 2024
Bern, Zürih, Cenevre
€1,293 +VAT Book Now
Classroom / Virtual Classroom
09 Aralık 2024
Bern, Zürih, Cenevre
€1,293 +VAT Book Now
Classroom / Virtual Classroom
29 Kasım 2024
Bern, Zürih, Cenevre
€1,293 +VAT Book Now
Classroom / Virtual Classroom
14 Ocak 2025
Bern, Zürih, Cenevre
1 Day
Classroom / Virtual Classroom
09 Aralık 2024
Bern, Zürih, Cenevre
€1,293 +VAT Book Now
Classroom / Virtual Classroom
08 Şubat 2025
Bern, Zürih, Cenevre
1 Day
Classroom / Virtual Classroom
14 Ocak 2025
Bern, Zürih, Cenevre
1 Day
Classroom / Virtual Classroom
08 Şubat 2025
Bern, Zürih, Cenevre
1 Day
Introduction to Copilot in Microsoft Dynamics 365 Sales Training Course in Switzerland

Switzerland, or officially known as the Swiss Confederation, is a federated country of central Europe. Because of its linguistic diversity, Switzerland is known by a variety of native names, such as Schweiz, Suisse, Svizzera and Svizra. While Bern is the administrative capital, Lausanne is the judicial centre of Switzerland. Zurich, Geneva and Basel are bases of some important international organisations such as the WTO, the WHO and FIFA. The country is well-known for its high welfare; Switzerland has the highest nominal wealth per adult.

Alongside the beautiful scenery, tourists visit Switzerland for the country's cultural attractions. There are many museums, galleries and historic buildings within popular cities such as Zurich, Geneva, and Lausanne. One of the most popular things to do is a train journey to the Top of Europe; Jungfraujoch. The longest glacier in Europe, the Great Aletsch Glacier begins at Jungfraujoch, and is also a UNESCO World Heritage Site.

Experience a paradigm shift in IT training with Bilginç IT Academy as we cater to the specific needs of Switzerland. Our training catalog showcases an array of Certification Exam preparation courses and accredited corporate training options, all delivered with innovative methodologies that will transform your learning journey.
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