Maximising Customer Satisfaction in a Technical Environment Training in Switzerland

Learn via: Classroom
Duration: 2 Days
Level: Intermediate
Price: From €2,593+VAT

We can host this training at your preferred location. Contact us!

This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any organisation and how excellent customer service fits into your world. It will offer really practical advice which will enable you to meet the daily challenge of consistently providing excellent customer service.

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working life.

Target Audience:

This course is for anyone working in a technical support role.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

06 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

15 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

19 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

06 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

15 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

12 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

19 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

12 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

Maximising Customer Satisfaction in a Technical Environment Training Course in Switzerland

Switzerland, or officially known as the Swiss Confederation, is a federated country of central Europe. Because of its linguistic diversity, Switzerland is known by a variety of native names, such as Schweiz, Suisse, Svizzera and Svizra. While Bern is the administrative capital, Lausanne is the judicial centre of Switzerland. Zurich, Geneva and Basel are bases of some important international organisations such as the WTO, the WHO and FIFA. The country is well-known for its high welfare; Switzerland has the highest nominal wealth per adult.

Alongside the beautiful scenery, tourists visit Switzerland for the country's cultural attractions. There are many museums, galleries and historic buildings within popular cities such as Zurich, Geneva, and Lausanne. One of the most popular things to do is a train journey to the Top of Europe; Jungfraujoch. The longest glacier in Europe, the Great Aletsch Glacier begins at Jungfraujoch, and is also a UNESCO World Heritage Site.

Experience a paradigm shift in IT training with Bilginç IT Academy as we cater to the specific needs of Switzerland. Our training catalog showcases an array of Certification Exam preparation courses and accredited corporate training options, all delivered with innovative methodologies that will transform your learning journey.