Advanced Lean Techniques & Understanding Customers Training in Denmark

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Denmark facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 januar 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
01 januar 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
07 februar 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
20 februar 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
07 februar 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
06 marts 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
11 marts 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
12 marts 2025 (2 Days)
Kopenhag, Aarhus, Odense
Classroom / Virtual Classroom
Advanced Lean Techniques & Understanding Customers Training Course in Denmark

Denmark is a constitutionally unitary state that is in Northern Europe. The population of the country is 5.91 million and 800,000 of them live in the capital and largest city, Copenhagen. And Danish is the official language. Denmark is a part of Scandinavia, like Norway and Sweden. The country experiences changeable weather, since it's located in the meeting point of diverse air masses. The coldest month of Denmark is February while July is the warmest month.

The most popular tourist attractions are Tivoli Gardens, Nyhavn, Kronborg Slot and Viking Ship Museum. Tivoli is considered as the inspiration behind the Disney theme parks, which also contains roller coasters, puppet theaters, restaurants and food pavilions. And the reason why Kronborg Slot attracts tourists is because the castle is the setting of Shakespeare's Hamlet, and also a UNESCO World Heritage Site.

With a focus on meeting the unique requirements of Denmark, Bilginç IT Academy integrates advanced training methodologies into our diverse range of Certification Exam preparation courses and accredited corporate training programs. Prepare to revolutionize your perception of IT training with us.
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