AMA2206: How to Communicate with Diplomacy, Tact and Credibility Training in Denmark

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €3,633+VAT
We can host this training at your preferred location. Contact us!

Be a consistently professional communicator—even in difficult circumstances.

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.

This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.



Who Should Attend?

Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.

  • Apply diplomacy and tact to be a credible and effective communicator
  • Manage the impact your communications have on your image
  • Define and leverage your communication style
  • Develop and demonstrate better listening skills
  • Understand the importance of perceptions
  • Explore communication style differences and learn to flex your own style
  • Recognize the impact of stress on communications and be able to adjust for it
  • Know what makes effective, powerful communication and develop the skills to model it

The Importance of Perception

  • Understanding how perception and image can impact others’ perception of you and your performance
  • Recognizing how diplomacy, tact and credibility are demonstrated through good communication

Communication Style Differences

  • Knowing how style impacts the image others have of you
  • Flexing your style to communicate with more diplomacy, tact and credibility
  • Completing the Insight Inventory® to better understand how style affects your communication effectiveness
  • Flexing your style to gender, generation and position
  • Recognizing how stress impacts how you use your style traits

Effective and Powerful Communication

  • Identifying and removing the roadblocks to effective communication
  • Knowing how to positively impact the visual, verbal and vocal components of communication
  • Describing the Know-Feel-Do Model of communicating
  • Implementing strategies for powerful communications and practicing them
  • Understanding nonverbal communication as a critical part of the communication process

Effective Listening Skills

  • Applying good listening skills in order to communicate with diplomacy, tact and credibility
  • Identifying the barriers and obstacles to effective listening
  • Using good listening skills to build and improve your image
  • Knowing how ineffective listening can cost you and the organization

Diplomacy, Tact and Credibility

  • Defining the five actions that make for credible communication
  • Applying diplomacy, tact and credibility skills to create more effective communication
  • Identifying how “hot buttons” make people lose their diplomacy and tact—and credibility
  • Being aware of your “hot buttons,” and preparing before you face these situations


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Denmark facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
09 januar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
10 januar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
09 januar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
10 januar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
21 februar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
25 februar 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
04 marts 2025
Kopenhag, Aarhus, Odense
2 Days
Classroom / Virtual Classroom
21 februar 2025
Kopenhag, Aarhus, Odense
2 Days
AMA2206: How to Communicate with Diplomacy, Tact and Credibility Training Course in Denmark

Denmark is a constitutionally unitary state that is in Northern Europe. The population of the country is 5.91 million and 800,000 of them live in the capital and largest city, Copenhagen. And Danish is the official language. Denmark is a part of Scandinavia, like Norway and Sweden. The country experiences changeable weather, since it's located in the meeting point of diverse air masses. The coldest month of Denmark is February while July is the warmest month.

The most popular tourist attractions are Tivoli Gardens, Nyhavn, Kronborg Slot and Viking Ship Museum. Tivoli is considered as the inspiration behind the Disney theme parks, which also contains roller coasters, puppet theaters, restaurants and food pavilions. And the reason why Kronborg Slot attracts tourists is because the castle is the setting of Shakespeare's Hamlet, and also a UNESCO World Heritage Site.

With a focus on meeting the unique requirements of Denmark, Bilginç IT Academy integrates advanced training methodologies into our diverse range of Certification Exam preparation courses and accredited corporate training programs. Prepare to revolutionize your perception of IT training with us.
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