Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability
- Citrix Virtual Apps and Desktops redundancy and scalability
- StoreFront and NetScaler Gateway
- Site infrastructure redundancy and scalability
- Machines running the Virtual Delivery Agent
Module 2: Manage CVAD Multiple Locations
- Zones
- VDA registration in a multi-zone environment
- Zone preference
- Optimal gateway routing and zones
- StoreFront resource aggregation
- Managing StoreFront store subscriptions in a multi-location environment
Module 3: Backups and Disaster Recovery
- Backups
- Disaster recovery considerations
- Disaster recovery process
Module 4: Intro to WEM Architecture Components
- WEM features and benefits
- WEM on-premises components and deployments
- WEM service components and deployments
- WEM component communication workflows
- WEM service component communication workflows
Module 5: WEM Deployment and Initial Installation
- On-premises WEM: leading practice installation prerequisites and steps
- Creating the WEM database
- Running the WEM infrastructure service configuration utility
- WEM on-premises vs WEM service
- WEM service: leading practice installation prerequisites and steps
- ADMX template configuration
- WEM agent installation
- WEM consoles
- WEM initial setup
Module 6: WEM System and Log On Optimisation
- WEM system optimisation overview
- WEM CPU management
- WEM memory management
- Additional system optimisation features
- WEM log on optimisation overview
- WEM assigned actions
- WEM environmental settings
- Citrix profile management in WEM
Module 7: WEM Security and Lockdown Features
- WEM security management features
- Privilege elevation and process hierarchy control
- WEM Transformer
Module 8: The WEM Agent
- WEM settings processing and WEM agent caches
- WEM agent integration with Citrix Virtual Apps and Desktops and Citrix DaaS
Module 9: WEM Monitoring, Reporting, and Troubleshooting
- WEM monitoring and reporting
- WEM on-premises troubleshooting
- WEM service troubleshooting
- WEM agent troubleshooting
Module 10: Upgrading WEM and Migration to WEM Service
- Upgrading Workspace Environment Management
- WEM on-premises migration to WEM service
Module 11: Intro to App Layering and Architecture Overview
- Citrix App Layering introduction
- Citrix App Layering architecture
Module 12: OS, Platform, and App Layers
- The OS layer
- The platform layer
- The app layers
Module 13: Elastic App and User Layers
- Elastic app layers
- User layers
Module 14: Layer Priority and Maintaining an App Layering Environment
- Layer priority
- Updating layers
- Maintaining and updating the App Layering environment
- Common Citrix App Layering considerations and additional resources
Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation
- Introduction to support a Citrix Virtual Apps and Desktops site
- Tools for monitoring and troubleshooting
- Tools for automation
Module 16: Monitoring CVAD with Citrix Director
- Citrix Director introduction
- Monitor and interact with user sessions
- Infrastructure monitor
- Application and desktop probing
- Cost optimisation
- Citrix Director and NetScaler Gateway
Module 17: Activity Monitoring with Session Recording
- Session watermark
- Session recording
Module 18: Citrix Director and NetScaler Console Integration
- Introduction to NetScaler Console
- Insight monitoring
- Integrate Citrix Director with NetScaler Console
Module 19: Install, Configure, and Manage Citrix uberAgent
- Introduction to Citrix uberAgent
- Splunk
- Architecture overview
- Architecture deep dive
- Installing and configuring uberAgent
- uberAgent - endpoint configuration
- Dashboards
- Alert and reporting
- Logging and troubleshooting
Module 20: Introduction to Troubleshooting
- Introduction to PowerShell
- Architecture and communication
Module 21: Troubleshoot Access Issues
- Troubleshooting StoreFront
- Troubleshooting NetScaler Gateway
- Troubleshooting access and authentication
- Troubleshooting app/desktop launch
Module 22: Troubleshoot Delivery Controller Issues
- Validating FlexCast Management Architecture (FMA) services
Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshooting VDA registration
Module 24: Troubleshoot HDX Connections
- Troubleshooting HDX connections
- Installing Scout EMS, ELIAS
Exams and Assessments
The Citrix Certified Professional - Virtualization (CCP-V) exam is available to purchase separately through Kryterion.
Hands-On Learning
This course is delivered through a mixture of presentation, demonstration and hands-on labs