Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo Training in Singapore

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 5 Days
  • Level: Fundamentals
  • Price: From SGD 6,350 +TAX
  • Upcoming Date:
  • UK & Singapore Based Global Training Provider

Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and advanced configurations. You will learn to build and combine App Layers to optimize management of your app and desktop images. You will learn how to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines. Additionally, in this course you will learn how to use tools for monitoring and troubleshooting a CVAD environment. You'll learn advanced use-cases for Citrix Direct and learn about uberAgent and ow to install, manage and configure Splunk, ESA and UXM dashboards and the uberAgent plug-in. You'll also understand core-architecture and traffic flows as they relate to common breakpoints and the tools to identify issues.

Product Versions Covered: Citrix Virtual Apps and Desktops 2507 LTSR, App Layering 2507, and WEM 2511.



Prerequisites

Participants should have:

Strong foundational knowledge of:

  • Windows Server and Desktop operating systems.
  • Active Directory, Policies, Profiles, Networking and Hypervisors.

Target Audience

This course is designed for:

  • Systems Engineers and Systems Analysts
We can organize this training at your preferred date and location. Contact Us!

What You Will Learn

By the end of this course, learners will be able to:

  • Know how to implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site
  • Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
  • Integrate Citrix App Layering into a Citrix Virtual Apps and Desktop deployment.
  • Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
  • Configure WEM features to improve the end user environment and virtual resource consumption.
  • Migrate an on-premises WEM deployment to WEM service.
  • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
  • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
  • Install, Configure, and Manage Citrix uberAgent.
  • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Training Outline

Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability

  • Citrix Virtual Apps and Desktops redundancy and scalability
  • StoreFront and NetScaler Gateway
  • Site infrastructure redundancy and scalability
  • Machines running the Virtual Delivery Agent

Module 2: Manage CVAD Multiple Locations

  • Zones
  • VDA registration in a multi-zone environment
  • Zone preference
  • Optimal gateway routing and zones
  • StoreFront resource aggregation
  • Managing StoreFront store subscriptions in a multi-location environment

Module 3: Backups and Disaster Recovery

  • Backups
  • Disaster recovery considerations
  • Disaster recovery process

Module 4: Intro to WEM Architecture Components

  • WEM features and benefits
  • WEM on-premises components and deployments
  • WEM service components and deployments
  • WEM component communication workflows
  • WEM service component communication workflows

Module 5: WEM Deployment and Initial Installation

  • On-premises WEM: leading practice installation prerequisites and steps
  • Creating the WEM database
  • Running the WEM infrastructure service configuration utility
  • WEM on-premises vs WEM service
  • WEM service: leading practice installation prerequisites and steps
  • ADMX template configuration
  • WEM agent installation
  • WEM consoles
  • WEM initial setup

Module 6: WEM System and Log On Optimisation

  • WEM system optimisation overview
  • WEM CPU management
  • WEM memory management
  • Additional system optimisation features
  • WEM log on optimisation overview
  • WEM assigned actions
  • WEM environmental settings
  • Citrix profile management in WEM

Module 7: WEM Security and Lockdown Features

  • WEM security management features
  • Privilege elevation and process hierarchy control
  • WEM Transformer

Module 8: The WEM Agent

  • WEM settings processing and WEM agent caches
  • WEM agent integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 9: WEM Monitoring, Reporting, and Troubleshooting

  • WEM monitoring and reporting
  • WEM on-premises troubleshooting
  • WEM service troubleshooting
  • WEM agent troubleshooting

Module 10: Upgrading WEM and Migration to WEM Service

  • Upgrading Workspace Environment Management
  • WEM on-premises migration to WEM service

Module 11: Intro to App Layering and Architecture Overview

  • Citrix App Layering introduction
  • Citrix App Layering architecture

Module 12: OS, Platform, and App Layers

  • The OS layer
  • The platform layer
  • The app layers

Module 13: Elastic App and User Layers

  • Elastic app layers
  • User layers

Module 14: Layer Priority and Maintaining an App Layering Environment

  • Layer priority
  • Updating layers
  • Maintaining and updating the App Layering environment
  • Common Citrix App Layering considerations and additional resources

Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation

  • Introduction to support a Citrix Virtual Apps and Desktops site
  • Tools for monitoring and troubleshooting
  • Tools for automation

Module 16: Monitoring CVAD with Citrix Director

  • Citrix Director introduction
  • Monitor and interact with user sessions
  • Infrastructure monitor
  • Application and desktop probing
  • Cost optimisation
  • Citrix Director and NetScaler Gateway

Module 17: Activity Monitoring with Session Recording

  • Session watermark
  • Session recording

Module 18: Citrix Director and NetScaler Console Integration

  • Introduction to NetScaler Console
  • Insight monitoring
  • Integrate Citrix Director with NetScaler Console

Module 19: Install, Configure, and Manage Citrix uberAgent

  • Introduction to Citrix uberAgent
  • Splunk
  • Architecture overview
  • Architecture deep dive
  • Installing and configuring uberAgent
  • uberAgent - endpoint configuration
  • Dashboards
  • Alert and reporting
  • Logging and troubleshooting

Module 20: Introduction to Troubleshooting

  • Introduction to PowerShell
  • Architecture and communication

Module 21: Troubleshoot Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting NetScaler Gateway
  • Troubleshooting access and authentication
  • Troubleshooting app/desktop launch

Module 22: Troubleshoot Delivery Controller Issues

  • Validating FlexCast Management Architecture (FMA) services

Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

  • Troubleshooting VDA registration

Module 24: Troubleshoot HDX Connections

  • Troubleshooting HDX connections
  • Installing Scout EMS, ELIAS

Exams and Assessments

The Citrix Certified Professional - Virtualization (CCP-V) exam is available to purchase separately through Kryterion.

Hands-On Learning

This course is delivered through a mixture of presentation, demonstration and hands-on labs

Why Choose Us

Experience Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo in Singapore through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Singapore and worldwide, with flexible planning options for individual and corporate training needs.

Experience Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo in a focused classroom environment in Singapore. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo in Singapore solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.


Contact us for more detail about our trainings and for all other enquiries!

Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo Training Course in Singapore Schedule

Join our public courses in our Singapore facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
11 October 2026 (5 Days)
Singapore
SGD 6,350 +TAX

Singapore is widely recognized as Asia's leading 'Smart Nation,' serving as a global financial and technology powerhouse with unparalleled infrastructure for IT training and research. Strategically located in the heart of Southeast Asia, it acts as a magnet for international tech talent and investment, supported by the research prestige of the National University of Singapore (NUS) and Nanyang Technological University (NTU). The city-state is a world leader in Cybersecurity, Blockchain, and Data Science, fostering an environment where digital transformation is integrated into every level of society. Our training programs in Singapore are built for a workforce that demands the highest technical standards and strategic insight. We offer advanced certifications in AI, Cloud Engineering, and Digital Governance, ensuring that Singapore continues to set the global benchmark for technological sophistication and excellence in the modern digital era.

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