Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo Training in South Africa

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 5 Days
  • Level: Fundamentals
  • Price: From ZAR 80,100 +TAX
  • Upcoming Date:

Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and advanced configurations. You will learn to build and combine App Layers to optimize management of your app and desktop images. You will learn how to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines. Additionally, in this course you will learn how to use tools for monitoring and troubleshooting a CVAD environment. You'll learn advanced use-cases for Citrix Direct and learn about uberAgent and ow to install, manage and configure Splunk, ESA and UXM dashboards and the uberAgent plug-in. You'll also understand core-architecture and traffic flows as they relate to common breakpoints and the tools to identify issues.

Product Versions Covered: Citrix Virtual Apps and Desktops 2507 LTSR, App Layering 2507, and WEM 2511.



Prerequisites

Participants should have:

Strong foundational knowledge of:

  • Windows Server and Desktop operating systems.
  • Active Directory, Policies, Profiles, Networking and Hypervisors.

Target Audience

This course is designed for:

  • Systems Engineers and Systems Analysts

For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of this course, learners will be able to:

  • Know how to implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site
  • Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
  • Integrate Citrix App Layering into a Citrix Virtual Apps and Desktop deployment.
  • Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
  • Configure WEM features to improve the end user environment and virtual resource consumption.
  • Migrate an on-premises WEM deployment to WEM service.
  • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
  • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
  • Install, Configure, and Manage Citrix uberAgent.
  • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Training Outline

Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability

  • Citrix Virtual Apps and Desktops redundancy and scalability
  • StoreFront and NetScaler Gateway
  • Site infrastructure redundancy and scalability
  • Machines running the Virtual Delivery Agent

Module 2: Manage CVAD Multiple Locations

  • Zones
  • VDA registration in a multi-zone environment
  • Zone preference
  • Optimal gateway routing and zones
  • StoreFront resource aggregation
  • Managing StoreFront store subscriptions in a multi-location environment

Module 3: Backups and Disaster Recovery

  • Backups
  • Disaster recovery considerations
  • Disaster recovery process

Module 4: Intro to WEM Architecture Components

  • WEM features and benefits
  • WEM on-premises components and deployments
  • WEM service components and deployments
  • WEM component communication workflows
  • WEM service component communication workflows

Module 5: WEM Deployment and Initial Installation

  • On-premises WEM: leading practice installation prerequisites and steps
  • Creating the WEM database
  • Running the WEM infrastructure service configuration utility
  • WEM on-premises vs WEM service
  • WEM service: leading practice installation prerequisites and steps
  • ADMX template configuration
  • WEM agent installation
  • WEM consoles
  • WEM initial setup

Module 6: WEM System and Log On Optimisation

  • WEM system optimisation overview
  • WEM CPU management
  • WEM memory management
  • Additional system optimisation features
  • WEM log on optimisation overview
  • WEM assigned actions
  • WEM environmental settings
  • Citrix profile management in WEM

Module 7: WEM Security and Lockdown Features

  • WEM security management features
  • Privilege elevation and process hierarchy control
  • WEM Transformer

Module 8: The WEM Agent

  • WEM settings processing and WEM agent caches
  • WEM agent integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 9: WEM Monitoring, Reporting, and Troubleshooting

  • WEM monitoring and reporting
  • WEM on-premises troubleshooting
  • WEM service troubleshooting
  • WEM agent troubleshooting

Module 10: Upgrading WEM and Migration to WEM Service

  • Upgrading Workspace Environment Management
  • WEM on-premises migration to WEM service

Module 11: Intro to App Layering and Architecture Overview

  • Citrix App Layering introduction
  • Citrix App Layering architecture

Module 12: OS, Platform, and App Layers

  • The OS layer
  • The platform layer
  • The app layers

Module 13: Elastic App and User Layers

  • Elastic app layers
  • User layers

Module 14: Layer Priority and Maintaining an App Layering Environment

  • Layer priority
  • Updating layers
  • Maintaining and updating the App Layering environment
  • Common Citrix App Layering considerations and additional resources

Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation

  • Introduction to support a Citrix Virtual Apps and Desktops site
  • Tools for monitoring and troubleshooting
  • Tools for automation

Module 16: Monitoring CVAD with Citrix Director

  • Citrix Director introduction
  • Monitor and interact with user sessions
  • Infrastructure monitor
  • Application and desktop probing
  • Cost optimisation
  • Citrix Director and NetScaler Gateway

Module 17: Activity Monitoring with Session Recording

  • Session watermark
  • Session recording

Module 18: Citrix Director and NetScaler Console Integration

  • Introduction to NetScaler Console
  • Insight monitoring
  • Integrate Citrix Director with NetScaler Console

Module 19: Install, Configure, and Manage Citrix uberAgent

  • Introduction to Citrix uberAgent
  • Splunk
  • Architecture overview
  • Architecture deep dive
  • Installing and configuring uberAgent
  • uberAgent - endpoint configuration
  • Dashboards
  • Alert and reporting
  • Logging and troubleshooting

Module 20: Introduction to Troubleshooting

  • Introduction to PowerShell
  • Architecture and communication

Module 21: Troubleshoot Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting NetScaler Gateway
  • Troubleshooting access and authentication
  • Troubleshooting app/desktop launch

Module 22: Troubleshoot Delivery Controller Issues

  • Validating FlexCast Management Architecture (FMA) services

Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

  • Troubleshooting VDA registration

Module 24: Troubleshoot HDX Connections

  • Troubleshooting HDX connections
  • Installing Scout EMS, ELIAS

Exams and Assessments

The Citrix Certified Professional - Virtualization (CCP-V) exam is available to purchase separately through Kryterion.

Hands-On Learning

This course is delivered through a mixture of presentation, demonstration and hands-on labs

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo in South Africa through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from South Africa or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo through face-to-face Classroom Based training in South Africa. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo in South Africa as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in South Africa or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo Training Course in South Africa Schedule

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
11 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
17 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
21 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
15 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
16 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
19 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
12 January 2027 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX
25 February 2027 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 80,100 +TAX

South Africa is the most advanced technological market on the continent, with Cape Town and Johannesburg acting as world-class centers for fintech, telecommunications, and digital entrepreneurship. Cape Town’s vibrant tech scene, often called 'Silicon Cape,' attracts international venture capital and research talent, while Johannesburg remains the industrial and financial heart of technical innovation. The country's top universities, including the University of Cape Town and Wits, provide a strong academic foundation for research in Artificial Intelligence and Big Data. Our educational frameworks in South Africa focus on equipping the professional workforce with the high-level skills needed to manage complex enterprise infrastructures. We provide elite training in Cybersecurity, Enterprise Architecture, and Data Science to support South Africa's leading role in the global digital economy.

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